Sales Lead-ANN

KnitWell Group; Baytown (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

LOFT is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You will work with the Store Manager to become proficient in store functions and step in as manager when needed.

You will help onboard and develop a highly engaged team, uphold visual and operational standards, and drive a customer-focused environment across all touchpoints. This role requires flexibility to work evenings, weekends, and holidays.

Qualifications

• Experience delivering personalized customer experiences.
• Demonstrated ability to coach and develop team members.
• Familiarity with brand standards and visual guidelines.
• Strong communication and guest engagement.

Responsibilities

• Represent the brand with personalized customer experiences.
• Onboard and develop an engaged team.
• Support an inclusive store environment.
• Uphold brand standards and store operations.
• Utilize tools to drive omnichannel shopping.
• Provide feedback and coaching to associates.
• Step in as manager when needed.
• Collaborate with Store Manager on store functions.

Skills

Retail sales

Leadership experience

POS knowledge

Coaching

Communication

Time management

Tools

POS system

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

You’ll bring to the role

• 6-months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 1694-The Shops of Saddle Creek-ANN-Germantown, TN 38138

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected