Sales Lead

VisionWorks; Springfield (VA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Vision coverage

Paid time off

Parental leave

401(k)

Job summary

Visionworks is seeking a Sr. Optical Specialist-Lead/Sales Lead to be the face of the store, guiding customers through the eyewear journey with expert product knowledge and friendly service.

The role requires optical experience and license-level compliance; the Sr. OS leads daily operations, meets sales goals, and mentors staff to ensure a best-in-class patient experience.

Qualifications

• 12 months optical experience or ABO Certification in lieu of experience.
• HS diploma, GED or equivalent related job experience.
• Maintain Optician License requirements per state guidelines, as needed (Licensed).

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products and services that meet their eye care needs.
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time.
• Execute day-to-day operational activities to support the store's financial and customer experience goals including opening and closing the store as needed in LEAD positions only.

Skills

Customer service

Sales

Communication

Optical knowledge

Education

HS diploma

ABO Certification

Tools

Optical instruments

Job description

About Us:

Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class: Full Time

Pay: $17.50 - $18.47 per hour

The Role:

A Visionworks Sr. Optical Specialist-Lead/Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/services and managed vision care. The Sr. OS personally takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple, human and bold way. A Senior Optical Specialist has 12 mo. prior industry (optical) experience.

The SR. OS currently has and maintains license requirements per state guidelines in this role and dispenses eyewear in states where required and/if licensed.

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time. May troubleshoot eyewear needs as necessary
• Execute day-to-day operational activities to support the store's financial and customer experience goals including opening and closing the store as needed in LEAD positions only

Qualifications:

• 12 months optical experience necessary (within Visionworks or other organization) or ABO Certification in lieu of experience
• HS diploma, GED or equivalent related job experience
• Maintain Optician License requirements per state guidelines, as needed (Licensed

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts -including but not limited to

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions