Sales Lead

Jockey; Orlando (FL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is looking for a dynamic Sales Lead to join their team in Lake Buena Vista, FL. In this role, you will be the face of the company, providing exceptional customer service while driving sales and assisting in store management. You'll engage with guests, ensuring their needs are met and promoting company programs to enhance their experience. This role offers a unique opportunity to be part of a family-owned company that values quality and service. If you are passionate about retail and enjoy working in a collaborative environment, this position is perfect for you.

Benefits

Paid Time Off (PTO)

Generous Discounts

Incentives

Qualifications

• Excellent interpersonal and verbal communication skills are essential.
• Management experience and retail/customer service experience are preferred.

Responsibilities

• Provide excellent customer service and assist with store management.
• Engage guests to identify their needs and promote company programs.
• Act as Manager on Duty in the absence of Store Management.

Skills

Interpersonal Skills

Verbal Communication

Customer Service

Education

High School Diploma or Equivalent

Job description

Lake Buena Vista Factory Stores
15765 SR-535
Orlando, FL 32821, USA

At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back wholeheartedly. Founded in 1876, Jockey is a family-owned company recognized the world over for delivering feel-good comfort. Our premium apparel is sold in more than 140 countries, and our commitment to quality, innovation, and customer service is legendary.

We believe that extraordinary service comes from the heart and is delivered by extraordinary individuals! Is that you?

Jockey is seeking an energetic Sales Lead (Key Holder) to join our team at our Lake Buena Vista, FL location. As a Sales Lead for Jockey, you will provide excellent customer service following Jockey’s service principles, focusing on the achievement of store goals and maximizing sales. In addition, you will provide management assistance with the opening and closing of the store.

All part-time employees earn Paid Time Off (PTO) and generous discounts and incentives!

JOB EXPECTATIONS

• Demonstrate behavior that reflects Jockey’s core values and culture.
• Establish positive relationships with co-workers and guests, assuring high productivity and inclusiveness in accomplishing satisfaction goals.
• Provide feedback, coaching, and direction to the store team.
• Provide a warm, sincere greeting to all guests, including current promotional messages and suggestive selling.
• Engage all guests to identify their needs and utilize product knowledge to offer solutions and meet their needs.
• Promote company programs (i.e., Rewards participation, satisfaction guarantee, etc.).
• Promote awareness and excitement to grow Jockey Rewards membership.
• Assist in driving all aspects of store-level sales, goals, and profitability.
• Perform various sales and register transactions including ringing purchases, processing cash or credit payments, and counting money.
• Act as Manager on Duty in the absence of Store Management, including opening and closing the store in accordance with Jockey’s policies.
• Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.
• Protect the security of cash, inventory, and other company assets according to policies and procedures.
• Ensure adherence to all Jockey policies and procedures.
• Maintain a safe and clean work environment.
• Support hiring and recruiting efforts.
• Other job duties as assigned.

QUALIFICATIONS

REQUIRED:

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Excellent interpersonal and verbal communication skills.

PREFERRED:

• 1 year of management experience.
• Three years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary guest service and sales.

PHYSICAL DEMANDS/WORKING ENVIRONMENT

• Ability to move 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladders to stock and merchandise the store.
• Ability to work with/around cleaning chemicals.

Jockey’s culture reflects the values of our leadership. Success is achieved through hard work, mutual respect, and offering consumers products with striking quality and style from a brand they trust. Jockey associates and Jockey products are the genuine article. Retail is where the Jockey Lifestyle Brand meets the community. We were just named one of the Dave Thomas’ Foundation’s top Adoption-Friendly employers. Our non-profit 501c(3) Jockey Being Family organization helps to strengthen adoptive families in a variety of ways.