Sales Lead

Ocean State Job Lot; Norwalk (CT); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant and energetic team at a leading teen retailer that emphasizes creativity and self-expression. As a Sales Lead, you will assist in managing store operations, develop your team, and achieve sales targets in a fun and inclusive environment. This role offers rapid promotion opportunities, a supportive culture, and the chance to work with the coolest products in footwear and fashion. If you are passionate about retail and enjoy helping others succeed, this is the perfect opportunity to launch your career and make lasting connections.

Benefits

Employee Discount

Medical Insurance

Vision Insurance

Dental Insurance

Vacation Package

Community Service Hours

Sales Commission

Bonus Potential

Qualifications

• Must be at least 18 years of age and complete training programs.
• Ability to work night and weekend shifts in a fast-paced environment.

Responsibilities

• Assist store management with operations and achieving sales goals.
• Supervise daily store operations and manage Loss Prevention practices.
• Train and develop a successful sales team while providing excellent customer service.

Skills

Interpersonal Skills

Customer Service Skills

Sales Skills

Multi-tasking

Team Development

Education

High School Diploma or Equivalent

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Sales Lead

Location: Norwalk, CT (The SoNo Collection)

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

• Rapid promotion opportunities for top performers - we promote from within
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discount
• Compensation includes base pay, sales commission, and bonus potential*

JOB SUMMARY

To assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team
• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for part-time employment may vary based on state

*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory.