Sales Lead

European Wax Center; Hendersonville (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Discounts on waxing + products

Health, Dental, Vision benefits for FT

401(k)

Paid Time Off

Job summary

European Wax Center in Hendersonville, TN is seeking a Sales Lead to partner with the Center Sales Leader. You will guide guest experiences, drive KPI metrics, and uphold company policies while modeling high performance and accountability.

The role features hourly pay with uncapped commission, a strong path for growth, and benefits including health, dental, vision, 401(k), and paid time off for full-time associates.

Qualifications

• Open and flexible availability including mornings, nights, weekends, and on-call shifts.

Responsibilities

• Ensure each guest has an exceptional customer experience.
• Drive daily KPI to profitability and uphold center performance standards.
• Maintain center cleanliness and organization.
• Lead by example and uphold EWC Core Values.
• Communicate effectively with the team and management.

Job description

European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:

• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry

From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.

We are currently seeking a Sales Lead who can execute on all of European Wax Center's policies and procedures while upholding performance standards. The Sales Lead will lead by example and achieve individual KPI's to exceed and uphold profitability

This position is excellent for those looking for growth opportunities! You'll earn hourly pay with the ability to earn uncapped commission.

About the Role

The Sales Lead is responsible for working along with the Center Sales Leader to ensure every guest has an exceptionable experience while driving the center's KPI metrics. Our Core Purpose is to help people feel more confident about themselves.

This includes, but is not limited to:

Position Duties

• Ensure each guest has an exceptional customer experience
• Ensure all confirmation calls are made and are being addressed
• Focus on daily KPI to drive profitability
• Establishes a loyal guest base through their behavior, product presentation, and service.
• Front desk procedures to drive performance
• Maintain impeccable center cleanliness and organization
• Update communication group chat
• Is self-motivated and a go-getter. Is accountable, punctual, organized, and reflects the Brand and leads and inspires by example, regularly encourages fact-based solutions and celebrates the success of others.
• Understands, believes in and upholds EWC Core Values
• Hourly + uncapped commission structure
• Discounts on all waxing + products
• Health, Dental, Vision benefits for full time associates
• 401(k)
• Paid Time Off

Availability

• Open and Flexible
• Must be available for morning, night, and weekend shifts and on call for emergencies

185 Indian Lake Blvd c, Hendersonville, TN 37075, USA