Sales Lead

Cole Haan; Florida; On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Holiday pay

Sick pay up to 80 hours in a plan year

Employee discount

Job summary

Cole Haan in Florida is seeking a Sales Lead/Sales Associate to drive sales and deliver exceptional customer service in a fast-paced retail environment.

You will coach a quality store team, manage visual merchandising, and ensure loss prevention and health and safety standards. This part-time role requires flexible scheduling, 16+ years old, and experience in footwear retail.

Qualifications

• Candidates must be at least 16 years of age.
• 2 years retail experience; footwear retail preferred.
• Flexible schedule including nights, weekends, and holidays.
• Retail operations knowledge: sales, customer service, merchandising, inventory control, store budget prep, loss prevention.
• Proficient with computer systems; able to use POS and handheld devices, MS Office.
• Excellent verbal and written communication; strong time management.
• Ability to multitask in a fast-paced team environment.
• Physically capable to lift/push/pull 25–50 pounds; stand for extended periods.

Responsibilities

• Drive financial growth by achieving sales and KPI goals.
• Assist in controlling store expenses via payroll, supplies, and facilities.
• Coach staff to exceed individual and store goals.
• Lead and develop a quality store team and maintain a positive environment.
• Train and develop colleagues; address performance issues.
• Deliver exceptional customer service and maintain visual merchandising standards.
• Ensure loss prevention, health, and safety compliance; follow company policies.

Skills

Sales

Customer service

Merchandising

Inventory control

Budgeting

Loss prevention

Tools

POS systems

Handheld systems

Microsoft Office

Job description

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES:

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

Build a dedicated and good-natured team:

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever:

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

Deliver operational consistency:

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Requirements

• Candidates must be at least 16 years of age
• 2 years retail experience. Specialty and or footwear retail preferred.
• Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
• Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
• Excellent verbal and written communication, delegation follow-up and time management skills.
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

State Specific Wage Information

Rate of pay dependent upon candidates' relevant skills, experience, and location.
Pay Range $17-$19.00

Wage Info

Pay Range $17.00-$19.00

PT Role-Sales Lead/Sales Assoc/Stock: Holiday pay, sick pay up to 80 hours in a plan year and employee discount.

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As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.