Sales Key Holder- Columbus Metro Area

Morris Furniture Company, Inc.; Columbus (OH); On-site; USD 35,000 - 65,000; Full time

Job summary

A dynamic opportunity awaits as a Sales Key Holder at a forward-thinking company dedicated to 'Making Homes Great'. In this pivotal role, you will take on managerial responsibilities, ensuring the store operates smoothly in the absence of management. Your leadership will guide a team of sales associates to meet and exceed performance metrics, while fostering a customer-friendly environment. With a focus on collaboration and integrity, this role offers the chance to make a significant impact on sales and customer satisfaction. If you thrive in a fast-paced retail environment and are passionate about building relationships, this position is perfect for you.

Qualifications

• 5-7 years of experience in retail sales or customer service preferred.
• Ability to lead a sales team to meet or exceed sales targets.

Responsibilities

• Open and close the store, ensuring cleanliness and organization.
• Assist in training and developing sales staff to achieve revenue goals.

Skills

Customer Relationship Development

Sales Leadership

Team Collaboration

Sales Goal Achievement

Education

High School Diploma or equivalent

Job description

At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is “Making Homes Great” and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity, and Fun.

Purpose:

As a Sales Key Holder, the employee will exhibit an aptitude for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. The keyholder will assist teammates in periods of high volume and provide support for new employees. In addition, they will ensure the store is clean and organized and meets the organization’s selling standards.

General Description of Duties:

1. Exceeds the minimum standards in all key performance metrics for personal and team performance.
2. Must achieve personal selling standards in order to maintain position.
3. Review daily sales reports to track performance towards specifically owned sales.
4. In partnership with GM, lead daily sales meetings on all current sales goals, news, promotions, product information.
5. Become the subject matter expert on all company promotions to ensure understanding of both the sales force and the guests.
6. Assist in the control of the sales floor supporting, coaching, and managing the sales staff to achieve store revenue daily goals.
7. Support areas of training and development in all areas, especially Bedding and Finance of all store personnel, including coaching sessions.
8. In the absence of GM or Selling Manager, the Sales Key Holder is responsible for the total operation of the business.
9. Actively participate in the recruiting and interviewing process for all new employees at assigned store location.
10. Maintain customer retention, lead follow-up, and sales results through inspection and development of staff "Book of Business".
11. Lead and direct the work of all Sales Associates to ensure a professional and customer-friendly environment in the absence of the General Manager or Selling Manager.
12. Routinely inspect the sales floor to ensure cleanliness, organization, and review tags for store standards.
13. Uphold Areas of Pride Responsibility on a consistent basis.
14. Attend and complete all assigned company training and review training records for all employees.
15. Participate in annual physical inventory of showroom when necessary.
16. Lead weekly inventory audits in the absence of the General Manager or Selling Manager.
17. Collaborate with corporate departments including HR, Accounting, Merchandising, and IT to ensure organizational standards are met.
18. Always ensure store security complies with company policy and procedure.
19. Ensure understanding of the bonus structure and Compensation Plan to accurately interpret and answer employee questions.

Qualifications:

1. Work independently or as part of a collaborative sales team.
2. Proven ability to develop successful customer relationships and close sales.
3. Ability to lead a sales team to meet or exceed sales targets.
4. Demonstrates excellence in achieving personal sales goals.

Requirements:

1. High School Diploma or equivalent.
2. 5-7 years' experience in a retail sales or customer service environment preferred (2+ Years).

Work Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, see, bend, twist, and lift 50 pounds. This job description is not a comprehensive listing of activities, duties, or responsibilities that are required of the employee.