Sales & Guest Experience Associate

UPMA Group - European Wax Center; Houston (TX); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Base pay $12/hour

Uncapped commissions

Bonuses

Medical, Dental, Vision

40% off products and free waxing

Paid training

Job summary

UPMA Group - European Wax Center is hiring a Sales Associate in Houston. You will be the first face guests see, educate them on proprietary products, and drive sales with a focus on Wax Passes and services.

Expect a base pay of $12/hour with uncapped commissions and bonuses. You will work in a fast-paced setting, with weekend availability and opportunities for growth through a defined career track.

Qualifications

• Experience in retail or service industry preferred.
• Proven ability to meet sales targets.
• Excellent interpersonal skills.

Responsibilities

• Educate guests on products and services.
• Drive sales through upselling Wax Passes.
• Provide welcoming and professional guest experience.
• Meet and exceed monthly sales targets.

Skills

Sales

Customer service

Communication

Upselling

Job description

About European Wax Center

European Wax Center®, a leading beauty lifestyle brand founded in 2004, offers guests a full suite of waxing services and a proprietary line of beauty products. Focused on our vision of Revealing Beautiful Skin®, we provide a modern, luxurious experience across more than 1,000 centers in the U.S. We pride ourselves on our unique "Waxing for All" business model and our famous "First Wax Free" offer.

About EWC UPMA Group

UPMA Group is a long-time franchise partner of European Wax Center. We believe that every guest deserves to Walk In and Strut Out. Beyond the guest experience, we are committed to our associates. We believe everyone in our community should have the opportunity to thrive, build wealth, and grow. We aren't just a job; we are a career path. We’re growing, glowing, and thriving- we’re missing is you!

The Role: Not Just a Desk Job

This is a high-performance Sales role. While you are the first face our guests see, your primary mission is to drive the business through authentic communication and consistent sales results. We are looking for outgoing, confident, and sales‑minded people who love the "hustle" and want to get paid for their performance.

Role

This is where your career starts. At UPMA Group, we hire for the future. This role is the gateway to our leadership track:

Sales Associate (YOU) > Sales Lead > Assistant Center Manager > Center Manager > & Beyond!

Dreaming of the Suite? Many of our most successful Wax Specialists started exactly where you are- at the front desk! At UPMA Group, we love to "grow our own." If you have the passion for skincare but aren't licensed yet, starting as a GSA is the perfect way to learn the business from the ground up while you work toward your Texas Esthetician or Cosmetologist license. We'll be here to cheer you on and transition you into the Hub-let program once you're ready!

What You’ll Do

• Own the Sales Cycle: You’ll educate guests on our proprietary products and sell Wax Passes to ensure they stay on their beauty routine.


• Create the Experience: You are the "Director of First Impressions," ensuring every guest feels welcomed, valued, and hyped for their service.


• Master the Hustle: You’ll work in a fast-paced environment where hitting targets is the goal and celebrating wins is the culture.

Scheduling & Availability

• Dynamic Scheduling: This role requires a high degree of flexibility. You will lead a variety of shifts throughout the week (mornings and evenings) and will be required to work at least one full weekend day (Saturday or Sunday) every week to ensure our team and guests are supported during our busiest times.

Why You’re Awesome

• You have a proven track record of exceeding sales targets and you are results‑driven.


• You enjoy a competitive environment and aren't afraid to "ask for the sale."


• You have a unique personal brand and excellent interpersonal skills.


• The idea of joining a team and growing with them gets you HYPE.

What You Get

• Competitive Pay: Guaranteed starting base of $12/hour + uncapped commission and bonuses. Top earners achieve thousands in bonuses monthly.


• Performance‑Based Growth: Pay increase opportunities twice a year based on your hustle, not just your tenure.


• Benefits: Access to Medical, Dental, Vision, and more.


• The Perks: 40% OFF all products and FREE Waxing.


• Support: Paid training, associate referral cash bonuses, and an inspiring management team dedicated to your success.

For more information about EWC visit:

https://waxcenter.com/pages/join-us

European Wax Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.