Sales Floor Dept Supervisor - Paint

Lowe's Companies, Inc.; Suwanee (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in home improvement is seeking a Sales Floor Dept Supervisor for the Paint department. The role involves coaching associates, managing performance, and ensuring customer satisfaction while overseeing daily operations. Candidates should possess strong leadership skills and retail experience, with a focus on delivering exceptional service.

Qualifications

• 3 years retail experience or 5 years retail experience preferred.
• Supervisory experience and customer service experience required.
• Physical ability to lift 25 pounds.

Responsibilities

• Lead and enable a team of associates to deliver customer experience.
• Monitor use of store power equipment and coach employees.
• Assist with down stocking and area recovery.

Skills

Customer Service

Communication

Leadership

Inventory Management

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Join to apply for the Sales Floor Dept Supervisor - Paint role at Lowe's Companies, Inc.

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:

• Providing resources and tools to support those directly helping customers provide the best service.
• Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
• Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.

The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Responsibilities also include customer-facing activities (e.g., greeting customers, clarifying needs, closing sales), non-customer activities (e.g., inventory management, area recovery), and store safety (e.g., safety walks, hazard reporting).

The role requires working with leaders to identify best practices, communicate them effectively, and supervise associates across departments as needed. Broad product knowledge and strong communication skills are essential. The role may also involve opening or closing the store or serving as manager-on-duty (MOD).

Travel is occasional for meetings, training, or supporting other stores. The schedule typically includes 39-40 hours/week with availability across mornings, afternoons, and evenings.

Minimum qualifications include a high school diploma or equivalent plus 3 years retail experience or 5 years retail experience, along with customer service experience, supervisory experience, and proficiency with Microsoft Office. Physical ability to lift 25 pounds is required. Preferred qualifications include more extensive retail and leadership experience, especially supporting Pro customers and working in home improvement retail environments.