Sales Floor Associate - Thornton Store

Davita Inc.; Thornton (CO); On-site; Full time

Job summary

A leading company seeks a Retail Associate I to maintain product displays and offer outstanding customer service. Candidates should have retail experience and a high school diploma. This full-time role requires flexible availability, including evenings and weekends, with various employee benefits.

Benefits

Medical, Dental, Vision Benefits

Paid Time Off

Voluntary Supplemental Benefits

Public Service Loan Forgiveness Program eligibility

Qualifications

• One year of retail experience preferred.
• Prior visual merchandising experience is preferred.
• Ability to communicate effectively with customers.

Responsibilities

• Ensure the sales floor is well stocked and organized.
• Provide excellent customer service and answer product questions.
• Maintain a clean and organized sales area.

Skills

Communication

Customer Focus

Attention to Detail

Education

High school diploma or equivalent

Job description

Please Note: This position will work to bring processed clothing to the Sales Floor and will interact with Customers providing assistance to them. Excellent customer service skills are a must! Full-time positions are available. Please tell us about your availability. Availability to work evenings and weekends is preferred.

Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Mondays through Saturdays and 9:00 a.m. to 7:00 p.m. Sundays.

Pay: $15.65 per hour. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

The Associate I, Retail Sales Floor is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate will be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate is responsible for overall cleanliness of sales floor, restrooms, and dressing room(s) (where applicable).

ESSENTIAL FUNCTIONS:

• Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI) for assigned duties.
• Acts as an ambassador of pricing according to Goodwill standards of quality and value of product (Good, Better, Best), which may include researching the item's value on the internet or utilizing other company tools and standards.
• Maintains a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away product(s) from racks, carts, or baskets, as well as putting away returned or unwanted item(s).
• Ensures sales floor areas are properly merchandised to standard (categorized, colorized, sized), responsible for making decisions to flex product to improve customer shopping experience, and increase sales.
• Assists production by communicating targeted needs for the floor to the manager on duty.
• Provides excellent customer service to staff and customers by adhering to the 10-foot rule and answering product questions as needed.
• Rotates or pulls old or unsold product(s) in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
• Responsible for E-Commerce product identification and pulling from sales floor.
• Follows all retail center policies and procedures.
• Follows all safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-trains in other departments or areas; acts as a back-up for other areas as required.
• Additional responsibilities may be assigned as needed.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High school diploma or equivalent is preferred.

Experience:

• One (1) year of retail experience is preferred.
• Prior visual merchandising experience is preferred.

Other:

• Must have attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
• Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
• Must be able to work a varied schedule including weekends, evenings, and holidays with occasional overtime.

Core Competencies:

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

Functional Competencies:

• Time Management

Additional Information:

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans, and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS at 888-897-7781 or www.dhs.gov/E-Verify. We promote a Safe & Drug-free Workplace.

Physical Requirements:

The physical demands described here are representative of those needed to perform the essential functions. Reasonable accommodations may be made for individuals with disabilities. Please see the attached guide for detailed physical requirements.