Sales Floor Assistant - The Florida Mall

JCPenney; Orlando (FL); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Sales Floor Assistant to join their team at The Florida Mall. This role is perfect for those who thrive in a dynamic retail environment and enjoy providing exceptional customer service. You'll be responsible for assisting with inventory management, supporting visual merchandising efforts, and ensuring a clean and organized store. The company offers a competitive benefits package, including medical, dental, and vision coverage, along with associate discounts and a 401(k) match. If you're passionate about retail and eager to contribute to a positive shopping experience, this opportunity is for you!

Benefits

Medical/Dental/Vision Insurance

Paid Vacation/Holidays

401(k) Match

Associate Discounts

Holiday Pay

Qualifications

• Strong communication skills and ability to work in a team.
• Ability to handle customer inquiries and resolve issues efficiently.

Responsibilities

• Deliver outstanding customer service and actively listen to resolve issues.
• Assist with merchandise planning and inventory processes.
• Support visual merchandising and store cleanliness.

Skills

Customer Service

Sales

Inventory Management

Visual Merchandising

Education

High School Diploma

Job description

Sales Floor Assistant - The Florida Mall

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Job Details

Position: Sales Floor Assistant

Location: The Florida Mall

Employment Type: Full-time

Seniority Level: Entry level

Salary Range: $35,000.00 - $65,000.00

Primary Responsibilities

• Customer Service & Sales: Deliver outstanding customer service, actively listen to resolve issues, and partner with team members.
• Door to Floor / Restock / RFID & Inventory: Assist with merchandise planning, inventory processes, and stockroom organization.
• SET / Visual / Environment: Support visual merchandising, store cleanliness, and organization.
• Omnichannel: Assist with online order processes, Buy Online Pick Up In Store, and Ship from Store as needed.
• General Operations: Contribute to merchandise transfers, returns, and inventory accuracy.
• Performance Standards: Meet sales, customer service, and safety standards.

Core Competencies & Accomplishments

Key qualities include:

• Results: Drive sales, profit, and customer satisfaction efficiently.
• Ownership: Provide excellent service and take accountability.
• Intensity: Improve customer experience proactively with energy and urgency.

Benefits

Competitive benefits package including medical/dental/vision, paid vacation/holidays, 401(k) match, associate discounts, and holiday pay. Details at yourjcpbenefits.com.

About JCPenney

JCPenney is a diverse retailer serving American families with fashion, home, beauty, and jewelry. With over 650 stores and a robust online presence, JCPenney emphasizes inclusivity and community engagement.