Sales Floor Assistant - Solano Mall

JCPenney; Fairfield (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated Sales Floor Assistant at Solano Mall. This role is vital for enhancing customer experiences and driving sales growth. You will engage with customers, manage inventory, and ensure the sales floor is visually appealing and organized. The position offers a competitive benefits package, including medical, dental, and a 401(k) plan. Join a dynamic team that values customer satisfaction and teamwork, and contribute to a legacy of community engagement and retail excellence. If you are passionate about retail and customer service, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) with Company Match

Employee Discounts

Paid Holidays

Qualifications

• Strong customer service skills with a focus on sales growth.
• Ability to manage inventory and maintain merchandise standards.

Responsibilities

• Deliver outstanding customer service and resolve issues effectively.
• Coordinate merchandise placement and assist with inventory processes.

Skills

Customer Service

Sales Techniques

Inventory Management

Team Collaboration

Visual Merchandising

Education

High School Diploma

Job description

Join to apply for the Sales Floor Assistant - Solano Mall role at JCPenney

As the Sales Floor Assistant, you are responsible for driving customer service to achieve profitable sales growth by leading and engaging associates, managing merchandise standards, training and developing staff, and executing sales building programs.

Primary Responsibilities

1. Customer Service & Sales: Deliver outstanding customer service, actively listen to resolve issues, demonstrate WORTH behaviors, and collaborate with team members.
2. Door to Floor / Restock / RFID & Inventory: Coordinate merchandise placement, assist with inventory processes, and manage restocking and stockroom organization.
3. SET / Visual / Environment: Assist with floor moves, visual displays, and maintain store cleanliness and organization.
4. Omnichannel: Support online order processes, buy online pick-up in store, and ship from store activities.
5. General Operations: Contribute to merchandise transfers, returns, and participate in inventory processes.
6. Performance Standards: Support shrink and safety initiatives, meet performance metrics including sales, customer service, and attendance.

Core Competencies & Accomplishments

To succeed, a Merchandise Assistant should possess:

• Results: Drive sales, profit, and customer satisfaction efficiently.
• Ownership: Provide excellent service, build positive relationships, and be accountable.
• Intensity: Proactively improve customer experience with energy and urgency.

What You Get

If eligible, we offer a competitive benefits package including medical, dental, vision, life insurance, paid vacation/holidays, and 401(k) with company match. Associates enjoy discounts and paid holidays. For details, visit your benefits website.

About JCPenney

JCPenney is a diverse retail destination serving American families with a broad product portfolio and personal services. With over 650 stores and a global workforce, JCPenney continues its legacy of community engagement and shopping excellence. Learn more on our Newsroom or follow us on social media.