Sales Floor Assistant - Meyerland Plaza

JCPenney; Houston (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

An established retail destination is seeking a Sales Floor Assistant to enhance customer experiences and drive sales growth. In this role, you'll engage with customers, manage merchandise standards, and contribute to a vibrant shopping environment. You'll be part of a team that values inclusivity and community engagement while enjoying competitive benefits and opportunities for personal growth. If you're passionate about customer service and retail, this is the perfect opportunity to make a difference in a dynamic setting.

Benefits

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Associate Discounts

Holiday Pay

Qualifications

• Demonstrated ability to drive sales and provide excellent customer service.
• Experience in inventory management and merchandising.

Responsibilities

• Deliver outstanding customer service and resolve issues effectively.
• Assist in merchandise planning and inventory processes.
• Support visual merchandising and maintain store cleanliness.

Skills

Customer Service

Problem-solving

Sales Techniques

Inventory Management

Education

High School Diploma

Job description

Join to apply for the Sales Floor Assistant - Meyerland Plaza role at JCPenney

As the Sales Floor Assistant, you are responsible for driving customer service and achieving profitable sales growth by leading and engaging associates, managing merchandise standards, and executing sales programs.

Primary Responsibilities

1. Customer Service & Sales: Deliver outstanding customer service, actively listen to resolve issues, demonstrate WORTH behaviors, and collaborate with team members.
2. Door to Floor / Restock / RFID & Inventory: Assist in merchandise planning, inventory processes, restocking, and stockroom organization.
3. SET / Visual / Environment: Support visual merchandising, floor moves, and store cleanliness to enhance shopping experience.
4. Omnichannel (SVG 2-3 only): Assist with online order processes, Buy Online Pick Up In Store, and Ship from Store.
5. General Operations: Contribute to merchandise transfers, returns, inventory integrity, and participate in annual inventory counts.
6. Performance Standards: Meet performance metrics related to sales, customer service, safety, and attendance.

Core Competencies & Accomplishments

Successful candidates will demonstrate:

• Results: Problem-solving, decision-making, and driving sales and service.
• Ownership: Providing excellent service, building respectful relationships, and accountability.
• Intensity: Proactively improving customer experience, acting confidently and with urgency.

What You Get

Competitive benefits including medical/dental/vision, life insurance, paid time off, 401(k) with company match, associate discounts, and holiday pay. For details, visit yourjcpbenefits.com.

About JCPenney

JCPenney is a retail destination serving diverse American families with a broad product range and personal services. Celebrating 120 years, it operates over 650 stores and an online platform, emphasizing inclusivity and community engagement.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

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