Sales Floor Assistant - Cherry Hill Mall

JCPenney; Cherry Hill Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading retail company as a Sales Floor Assistant at Cherry Hill Mall. You will enhance customer experiences, manage merchandise, and support sales growth. This role involves collaborating with team members and executing visual merchandising strategies. Enjoy a competitive benefits package, including health insurance and employee discounts.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

401(k) with Company Match

Employee Discount

Qualifications

• Ability to model and deliver outstanding customer service.
• Experience in managing inventory processes and merchandising.

Responsibilities

• Drive customer service to achieve profitable sales growth.
• Collaborate with supervisors on merchandise placement and inventory.
• Assist with visual merchandising and store organization.

Skills

Customer Service

Sales

Problem Solving

Teamwork

Job description

Sales Floor Assistant - Cherry Hill Mall

Be among the first 25 applicants 2 months ago

As the Sales Floor Assistant, you are responsible for driving customer service to achieve profitable sales growth by leading and engaging associates, managing merchandise standards and execution, training and developing staff, and executing sales-building programs.

Primary Responsibilities

1. Customer Service & Sales: Model and hold the team accountable for delivering outstanding customer service. Actively listen to customer issues to resolve problems. Demonstrate WORTH behaviors consistently. Partner with team members when additional support is needed.
2. Door to Floor / Restock / RFID & Inventory: Collaborate with the Merchandise Supervisor to plan merchandise placement. Assist with inventory processes like cycle counts, system uploads, and RFID scans. Support restocking processes, including mismates and stockroom organization, and identify replenishment opportunities.
3. SET / Visual / Environment: Assist with floor planning, visual detailing, and executing visual merchandising based on company guidance. Identify sell-through opportunities and remerchandise to increase sales. Maintain store cleanliness and organization, including fitting rooms and stockroom.
4. Omnichannel (SVG 2-3 only): Support online order processes, including managing orders, returns, and the Buy Online Pick Up In Store and Ship from Store programs.
5. General Operations: Contribute to merchandise transfers, returns, and inventory integrity activities. Participate in annual inventory counts.
6. Performance Standards: Support shrink and safety initiatives. Meet performance standards related to sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments

To succeed at JCPenney, a Merchandise Assistant should possess:

• Results: Solve problems, make decisions that drive sales and service, and inspire performance.
• Ownership: Provide excellent customer service, build positive relationships, and take accountability.
• Intensity: Proactively improve the customer experience, act confidently, and take urgent action.

What You Get

If eligible, we offer a competitive benefits package including medical, dental, vision, life insurance, paid vacation/holidays, and 401(k) with company match. All associates receive an employee discount. Details and eligibility requirements are available at yourjcpbenefits.com.

About JCPenney

JCPenney is committed to serving diverse, working American families, offering a broad range of fashion, home, beauty, and jewelry products, along with personal services. With over 650 stores and an online presence, we aim to connect with customers through shopping and community engagement. Join us in celebrating 120 years of legacy.