Sales Executive - EMS Software

NinthBrain; City of Frankenmuth (MI); Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative software company seeks a passionate EMS Sales Executive to drive business growth and strengthen client relationships. In this remote role, you will engage with prospects through online demonstrations, manage client satisfaction, and travel to industry tradeshows. Ideal candidates have EMS experience, excellent sales skills, and a knack for building relationships. Join a dynamic team dedicated to serving first responders with cutting-edge software solutions, while enjoying competitive benefits and a supportive work environment.

Benefits

Health Coverage

401(k)

Disability Insurance

Life Insurance

Paid Holidays

PTO

Monthly Stipend for Remote Work Expenses

Qualifications

• 2+ years in sales, training, or customer service preferred.
• Experience in EMS industry is required.

Responsibilities

• Drive business growth by managing client relationships and upselling services.
• Conduct online demonstrations and prepare sales quotes.

Skills

Sales Skills

Client Relationship Management

Problem-Solving

Networking

Presentation Skills

Education

Associate's Degree

Bachelor's Degree

Tools

CRM Software

JIRA

PowerPoint

Excel

Job description

Job Title: EMS Sales Executive (Remote - Michigan Only)

*This is a remote position open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered.*

Join Our Team at Ninth Brain!

We are seeking a passionate EMS (Emergency Medical Services) Sales Executive who will serve as a trusted advisor, driving business growth and strengthening client relationships.

Key Responsibilities

1. Prospect Handling:

• Utilize tools like CRM and JIRA to manage prospect profiles and communications efficiently.
• Conduct engaging online demonstrations of NBS software to captivate prospects.
• Prepare sales quotes, negotiate Terms of Service and Business Associate Agreements, and manage order creation with management approval.
• Maintain ongoing communication with prospects, addressing questions and providing updates.

Client Relationships:

• Ensure client satisfaction and enthusiasm with our services.
• Upsell existing clients through online demonstrations of additional features.
• Keep client information current in sales tools for seamless communication.

Business Relations:

• Travel to 8-10 tradeshows annually, set up booths, and engage with clients and prospects.
• Develop relationships with EMS industry leaders to leverage insights and opportunities.
• Collaborate with vendors on projects, partnerships, and integrations.

Research, Development, & Maintenance:

• Assist in setting sales KPIs, defining target audiences, and generating leads.
• Stay informed on market trends, competitors, and customer needs.
• Ensure the demosite is updated and ready for presentations.
• Continuously review and improve sales processes.

Marketing Support:

• Partner with vendors on marketing initiatives.
• Contribute to sales materials like flyers and email templates.

Success Predictors

• Motivated and energized to drive sales and client solutions.
• Thrives in sales challenges and building lasting relationships.
• Experience in EMS industry and understanding of its challenges.
• Excellent at understanding client needs and crafting tailored strategies.
• Comfortable communicating with clients at all organizational levels.
• Outgoing, self-motivated, detail-oriented, and a team player.

Minimum Qualifications

• EMS experience is REQUIRED.
• Outgoing, positive personality with a passion for energizing clients.
• Associate’s or Bachelor’s Degree preferred, not required.
• Strong problem-solving, networking, and presentation skills.
• 2+ years in sales, training, or customer service preferred.
• Experience in consultative selling, B2B, and software demos is a plus.
• Ability to build and maintain executive relationships.
• Willingness to travel across the country for conferences and tradeshows (8+ per year).
• Proficient in PowerPoint, Excel, and related tools.

What You'll Get

• Competitive salary and benefits including health coverage, 401(k), disability, and life insurance.
• Paid holidays, PTO, and a monthly stipend for remote work expenses.
• Monday to Friday schedule, with travel as needed for tradeshows.
• Work from home with regular team connectivity and quarterly in-person outings.

If you believe you can bring value to Ninth Brain, we encourage you to apply, even if you don't meet every requirement or your experience differs slightly from what's outlined.

Ninth Brain is a Michigan-based software company serving first responder organizations since 2001, providing tools for credential tracking, learning management, forms, scheduling, and more.