Sales Executive - Accounts Manager

Emerson; Guaynabo (PR); On-site; USD 90,000 - 130,000; Full time

Job summary

Emerson is seeking an Account Manager to grow and manage relationships with existing and prospective customers in the industrial sector. You will uncover opportunities, deliver value through Emerson solutions, and collaborate with cross-functional teams to drive sustainable growth and customer success.

The role requires deep experience in account management, strategic selling, and a solid technical understanding of automation and power generation.

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or a related technical or commercial discipline.
• Minimum of 7 years of progressive experience in account management, business development, or technical sales in industrial markets.
• Demonstrated ability to develop and execute strategic account plans, manage complex sales opportunities from lead to purchase order, and identify whitespace, greenfield, and brownfield opportunities.
• Strong experience engaging key customer stakeholders, understanding business and operational challenges, and positioning differentiated solutions that create customer value.
• Solid commercial and technical understanding of industrial automation, control systems, power generation, or related technologies.
• Proven ability to collaborate with technical and commercial teams while independently managing customer relationships, opportunities, pricing, forecasting, and CRM activities

Responsibilities

• Build and maintain strong, long-term customer relationships that promote trust, satisfaction, and loyalty.
• Develop and execute strategic account plans to identify growth opportunities, expand product adoption, and generate demand across assigned accounts.
• Establish relationships with key stakeholders, understand their business objectives, and support them in achieving desired outcomes through Emerson solutions.
• Conduct customer needs assessments to understand operational challenges, business drivers, and opportunities for improvement.
• Partner with Business Development Managers, specialists, and support teams to develop solutions that address customer needs and deliver measurable value.
• Proactively support customer success efforts to help ensure products and solutions achieve intended business outcomes.
• Present tailored solutions that clearly communicate value and differentiate Emerson's offerings in the marketplace.
• Identify, develop, and advance new business opportunities from initial engagement through purchase order.
• Collaborate across sales, technical, and business teams to support complex pursuits and strategic customer initiatives.
• Effectively position the Emerson portfolio to deliver customer value while supporting pricing objectives.
• Monitor industry trends, customer priorities, and competitive activities to identify emerging opportunities and market needs.
• Maintain accurate account plans, opportunity records, forecasts, and customer information within CRM and sales technology platforms.

Skills

Account management

Relationship building

Strategic selling

CRM systems

Education

Bachelor's degree in Engineering/Business Administration

Tools

CRM systems

Job description

Position Summary:

If you are an Account Manager professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will be responsible for managing and expanding relationships with existing and prospective customers, uncovering opportunities to create value, and delivering solutions that help customers achieve their business objectives. You will collaborate with cross-functional teams to drive sustainable growth, strengthen customer partnerships, and support the successful adoption of Emerson's technologies and services.

In This Role, Your Responsibilities Will Be:

• Build and maintain strong, long-term customer relationships that promote trust, satisfaction, and loyalty.
• Develop and execute strategic account plans to identify growth opportunities, expand product adoption, and generate demand across assigned accounts.
• Establish relationships with key stakeholders, understand their business objectives, and support them in achieving desired outcomes through Emerson solutions.
• Conduct customer needs assessments to understand operational challenges, business drivers, and opportunities for improvement.
• Partner with Business Development Managers (BDMs), specialists, and support teams to develop solutions that address customer needs and deliver measurable value.
• Proactively support customer success efforts to help ensure products and solutions achieve intended business outcomes.
• Present tailored solutions that clearly communicate value and differentiate Emerson's offerings in the marketplace.
• Identify, develop, and advance new business opportunities from initial engagement through purchase order.
• Collaborate across sales, technical, and business teams to support complex pursuits and strategic customer initiatives.
• Effectively position the Emerson portfolio to deliver customer value while supporting pricing objectives.
• Monitor industry trends, customer priorities, and competitive activities to identify emerging opportunities and market needs.
• Maintain accurate account plans, opportunity records, forecasts, and customer information within CRM and sales technology platforms.

Who You Are:

You build strong customer partnerships and actively seek to understand customer needs to create solutions that deliver meaningful outcomes. You establish collaborative relationships across diverse teams and stakeholders, leveraging different perspectives to achieve shared goals. You consistently pursue opportunities to improve performance, take ownership of results, and navigate ambiguity with sound judgment and adaptability. You communicate effectively at multiple organizational levels, influencing decisions through credibility, insight, and a commitment to delivering value.

For This Role, You Will Need:

• Bachelor’s degree in Engineering, Business Administration, or a related technical or commercial discipline.
• Minimum of 7 years of progressive experience in account management, business development, or technical sales in industrial markets.
• Demonstrated ability to develop and execute strategic account plans, manage complex sales opportunities from lead to purchase order, and identify whitespace, greenfield, and brownfield opportunities.
• Strong experience engaging key customer stakeholders, understanding business and operational challenges, and positioning differentiated solutions that create customer value.
• Solid commercial and technical understanding of industrial automation, control systems, power generation, or related technologies.
• Proven ability to collaborate with technical and commercial teams while independently managing customer relationships, opportunities, pricing, forecasting, and CRM activities

Preferred Qualifications That Set You Apart:

• Experience in power generation, industrial automation, energy, or process industries.
• Strong knowledge of automation and control technologies, including DCS platforms; experience with Emerson Ovation or equivalent solutions is a plus.
• Proven success in strategic account development, whitespace identification, and greenfield/brownfield opportunity creation.
• Experience managing complex B2B sales cycles and value-based solution selling.
• Strong business acumen and demonstrated skills in negotiation, pricing, forecasting, and account planning.
• Ability to build relationships and influence technical, commercial, and executive stakeholders.
• Strong collaboration skills across sales, business development, engineering, and technical teams.
• Excellent communication, presentation, and customer engagement skills.

Our Culture and Commitment To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

At Emerson, we are committed to creating a workplace where everyone can contribute, develop, and succeed. We welcome applicants with diverse backgrounds, experiences, and perspectives. We recognize that skills and potential can be developed through many paths and encourage candidates to apply even if they do not meet every preferred qualification. Together, we drive innovation, uphold integrity, strengthen collaboration, and deliver solutions that make a meaningful impact for our customers and communities around the world.

WHY EMERSON (https://www1.emerson.com/en/corporate/careers/meet-emerson)

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Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

No calls or agencies please.

ABOUT EMERSON (https://www1.emerson.com/en/corporate/about-us)

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.