Sales Events Coordinator

Paycom - ATS; Troy, Northern (VT, KY); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid Vacation & Sick Time

Paid Maternity & Parental Leave

Medical, Dental, Vision Insurance

401k with employer match

Free season passes

Job summary

Jay Peak Resort in Vermont seeks a Wedding & Conference Sales Coordinator to understand clients' goals, vision, and budget, and to help plan timelines, layouts, and details for weddings, meetings, and social events.

You will collaborate with internal departments, upsell resort amenities, generate BEOs, and ensure contracts are accurately documented; flexible to weekends/holidays as needed.

Qualifications

• One year certification from college or technical school; or 3–6 months related experience.
• Ability to read, analyze and interpret business materials and write reports.
• Strong time management and multi-tasking abilities.
• Catering and banquet service knowledge a plus.

Responsibilities

• Coordinate weddings, conferences, meetings and social events.
• Serve as primary client contact to understand goals, vision, and budget.
• Collaborate with clients on event plans, timelines, layouts, and logistics.
• Upsell resort amenities to meet revenue expectations and document details in contracts.
• Prepare and communicate complete BEOs and schedules to all departments.
• Attend weekly BEO and other meetings; liaise with internal teams to ensure flawless execution.

Skills

Strong communicator

Bilingual (French & English)

Time management

Catering and banquet service knowledge

Education

College/technical school certificate (1 year)

Tools

Visual One Software

Maestro

Microsoft Word

Excel

Billing principles

Job description

* Wages ranging from $21.00 - $24.00 per hour, based on experience* Annual Commission/Gratuities ranging from $6,000 - $8000* Full-Time/Year-Round Position* Paid Vacation & Sick Time* Paid Maternity & Parental Leave* Medical, Dental, Vision, Accident, Hospital Indemnity, Life & Disability Insurances* 401k program eligibility with employer match after a year of employment with 1,000 hours of service* FREE or deeply discounted season passes for you and your dependents* Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)* Seasonal employee parties* Regular free employee breakfasts/lunches, family events, and parties* For a full listing of employee perks both on and off-property,* Develop a thorough knowledge of all Jay Peak venue locations and offerings.* Work closely with the Wedding & Conference Sales Manager, fellow coordinators, and other internal departments to execute weddings, conferences, meetings, and social events.* Serve as a primary contact for clients to understand their goals, vision, and budget.* Collaborate with clients on event plans, timelines, layouts, and logistical needs.* Support sales efforts and revenue expectations by upselling resort amenities (e.g., waterpark, golf, tram rides, additional F&B, etc.).* Ensure all event details, contracts, and requirements are accurately documented, saved, and communicated to relevant departments.* Generate complete and accurate summaries, schedules, and Banquet Event Orders (BEOs).* Attend and actively participate in all required meetings, including and especially the weekly BEO meeting.* Strong communicator with the ability to liaise effectively between clients and multiple internal departments.* Passion for delivering exceptional guest experiences.* Extremely detail orientated to ensure precision in planning and execution.* Adaptable, can pivot easily and offer quick, creative solutions when issues arise.* Anticipates client and operational needs before they arise.* Calm and professional under pressure.* Adapt weekly schedule to cover evenings, weekends, and holidays as needed.## QUALIFICATIONS#To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.# EDUCATION and/or EXPERIENCEOne year certification from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.# LANGUAGE SKILLSAbility to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.# MATHEMATICAL SKILLSIntermediate Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.# REASONING ABILITYHigh Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.COMPUTER SKILLSVisual One Software, Maestro, Microsoft WORD and Excel and Billing principles required.# CERTIFICATES, LICENSES, REGISTRATIONSMust have valid Driver's License and be able to meet requirements of Jay Peak Resort's automobile insurance policies. Must have the ability to rent vehicles.# OTHER SKILLS & ABILITIESMust be energetic, personable, and service oriented. Excellent reading, writing and oral proficiency in the English language. Excellent time management skills & ability to multi-task. Ability to learn quickly and become proficient in new software systems. Strong selling and servicing skill set. Catering and banquet service knowledge. Bilingual verbal communication (French and English) an asset.# OTHER QUALIFICATIONSMust be able to handle and prioritize multiple tasks, be detail-oriented, and a self-starter. A forward thinker who can anticipate the needs of the clients and Wedding Sales Coordinator while being a good listener and solution provider. A minimum of one year hotel Convention Service or Hotel catering sales experience required. Previous structured sales training course a plus.# PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, sit, use hands to finger, handle, or feel, and reach with hands & arms. The employee is frequently required to stand. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl, or taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision requirements of this job include ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).# WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.# RESORT CONDITIONSThis is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multilevel buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.