Sales & Events Coordinator

EOS Hospitality Perry Employee LLC; Pompano Beach (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

EOS Hospitality Perry Employee LLC in Pompano Beach, FL seeks a Sales Coordinator to support the sales team across inquiries, proposals, event coordination, and client services. This role focuses on maintaining records, generating reports, and ensuring seamless communication with clients and hotel departments.

You will coordinate group blocks and reservations, assist with pre and post event needs, and act as a liaison between clients and hotel staff to deliver exceptional service.

Qualifications

• Respond to sales inquiries promptly and professionally.
• Prepare sales proposals, contracts, and related documents.
• Coordinate with hotel departments to ensure seamless events.
• Maintain accurate customer data and generate sales reports.

Responsibilities

• Respond to incoming sales inquiries via phone, email, and in-person in a timely and professional manner.
• Prepare sales proposals, contracts, and other sales-related documents accurately and efficiently.
• Assist in the development and distribution of sales materials and presentations.
• Maintain and update the customer database with accurate and current information.
• Generate sales reports and track sales activities as required.
• Coordinate and schedule appointments, site visits, and client meetings.
• Builds group blocks and manages rooming lists and individual/group reservations.
• Assist with pre and post event needs (reader boards, points, amenities).
• Assist in the planning and execution of events, including meetings, conferences, and social gatherings.
• Coordinate with various hotel departments (e.g., catering, banquets, housekeeping) to ensure seamless event execution.
• Prepare event orders and ensure all details are communicated clearly to relevant departments.
• Assist with on-site event coordination and problem-solving.
• Post events follow up, including sending thank you notes, and requesting feedback.
• Provide exceptional customer service to clients and internal stakeholders.
• Address client inquiries and resolve issues promptly and professionally.
• Build and maintain strong relationships with clients to foster repeat business.
• Act as a liaison between the client and the hotel.
• Maintain accurate records of sales activities, contracts, and client communications.
• Process sales orders and invoices.
• Manage and organize sales files and documents.
• Assist with administrative tasks as needed.
• Assist with the creation of group blocks.
• Other duties as assigned.

Job description

EOS Hospitality Perry Employee LLC in Pompano Beach, FL seeks a Sales Coordinator to support the sales team across inquiries, proposals, event coordination, and client services. This role focuses on maintaining records, generating reports, and ensuring seamless communication with clients and hotel departments.

You will coordinate group blocks and reservations, assist with pre and post event needs, and act as a liaison between clients and hotel staff to deliver exceptional service.