Sales Engineer, SLED (Remote)

Fortinet; United States; A distancia; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Fortinet is seeking a Systems Engineer in the Richmond, VA area with remote work options to support the sales team across pre-sales, sales calls, and post-sales activities. You will qualify technical opportunities, present solutions, and resolve advanced customer technical issues while coordinating with engineering and support teams.

The ideal candidate has 1–3 years in pre-sales or systems engineering, strong LAN/WAN and security knowledge, and excellent presentation skills.

Formación

• Bachelor's degree or equivalent experience.

Responsabilidades

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and educate customers and partners on features, specs and functionality.
• Post-sales - be the lead technical contact for identified accounts for technical issues and coordinate with support and engineering to resolve problems.
• Provide post-sales training assistance to identified customers.

Conocimientos

Pre-sales support

LAN/WAN administration

DNS/NFS/SMTP/HTTP/TCPIP

Networking technologies

Security technologies

Presentation skills

Educación

Bachelors degree or equivalent

Herramientas

Routing

Switching

VPN

Firewall

Descripción del empleo

Location: Richmond, VA, United States; Remote

We are looking for a Systems Engineer to work closely with multiple Regional Account Managers within the regional territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required Skills

• 1-3 years experience in technical/pre-sales support as a sales or systems engineer
• 3-5 years experience in LAN/WAN/Internet services administration
• Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Exceptional presentation skills

Education

• Bachelors Degree or equivalent experience. Graduate Degree favorable

Why Join Us

This is an opportunity to operate at the intersection ofcybersecurity strategy, executive engagement, and customer success, influencinglarge-scale enterprise organizationsas they modernize operations and adopt cutting-edge solutions. If you excel at combining technical depth with executive presence, this role will allow you to shape customer outcomes while growing your career in a dynamic security landscape.

About Us

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.

We are looking for a Systems Engineer to work closely with multiple Regional Account Managers within the regional territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.