Sales Engineer – ProTelesis

ProTelesis Corporation; San Diego (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Strong benefits

Ongoing professional development opportunities

Job summary

A technology solutions provider in San Diego is seeking a Sales Engineer to connect technical expertise with customer needs. This pivotal role involves leading technical discovery, presenting solutions, and guiding clients through the sales lifecycle. Candidates should have 2-5+ years of experience in sales engineering or technical consulting, combined with strong problem-solving and communication skills. The hybrid position offers a competitive salary and growth opportunities within a dynamic team.

Qualifications

• 2–5+ years of experience in Sales Engineering, Solutions Architecture, or Technical Consulting.
• Solid understanding of IT infrastructure, cloud communications, networking, or cybersecurity.
• Ability to translate technical material for non‑technical stakeholders.

Responsibilities

• Lead technical discovery sessions to understand customer infrastructure and goals.
• Deliver tailored demonstrations of cloud voice systems and security assessments.
• Serve as a trusted advisor throughout the sales cycle.

Skills

Sales Engineering

Technical Consulting

IT Infrastructure

Cloud Communications

Problem Solving

Presentation Skills

Tools

Intermedia UCaaS

Mitel

Cybersecurity Tools

Job description

Location: San Diego, CA (Hybrid)

Department: Sales & Solutions Engineering

Employment Type: Full‑Time

About ProTelesis

ProTelesis delivers comprehensive technology solutions that empower organizations to communicate more effectively, operate more securely, and scale with confidence. Our portfolio includes Intermedia UCaaS/CCaaS, Mitel communications platforms, carrier services & internet circuits, penetration testing & cybersecurity, managed desktop support, physical security systems, AV solutions, and end‑to‑end IT modernization services.

We’re expanding our team and seeking a Sales Engineer to bridge technical expertise with customer‑centric consulting across our full ecosystem of solutions.

Position Overview

The Sales Engineer plays a pivotal role in understanding customer challenges, designing tailored technology solutions, and supporting the sales lifecycle with technical credibility. This role combines deep technical knowledge with consultative selling to recommend ProTelesis offerings such as cloud communications, secure networking, cybersecurity testing, managed services, and IT infrastructure solutions.

The ideal candidate is a strong communicator who thrives on problem‑solving, translating complex systems into compelling value propositions for decision‑makers in IT, operations, and security.

Key Responsibilities

Pre‑Sales Discovery & Consultative Engagement

• Lead technical discovery sessions to understand customer infrastructure, security posture, communications workflows, and business goals.
• Identify opportunities to align ProTelesis services such as Intermedia UCaaS/CCaaS, Mitel solutions, network circuits, cybersecurity testing, and managed IT support.
• Assist sales teams in scoping, solution positioning, and proposal creation.

Technical Presentations & Demonstrations

• Deliver tailored demonstrations of cloud voice systems, unified communications workflows, security assessments, or managed support services.
• Clearly articulate technical features, deployment options, and business outcomes to both technical and executive audiences.
• Build confidence with IT directors, CIOs, CISOs, and operations leaders through clarity and expertise.

Solution Architecture & Design

• Develop solution architectures including UC/CC deployments, network circuit recommendations, cybersecurity testing packages, physical security integrations, and AV setups.
• Work with engineering teams to validate designs, implementation timelines, and client expectations.
• Provide best‑practice guidance around cloud migration, security hardening, unified communications, and infrastructure resilience.

Technical Stewardship Throughout the Sales Cycle

• Serve as a trusted advisor from discovery through kickoff, ensuring seamless handoff to implementation teams.
• Address technical objections, clarify product capabilities, and ensure solution alignment with customer environments.
• Support RFP/RFI responses with detailed technical input.

Cross‑Team Collaboration

• Work closely with Sales, Project Management, and Engineering to maintain unified messaging and solution accuracy.
• Contribute to the creation of technical playbooks, solution briefs, and demo environments.
• Provide product and market feedback to leadership to help guide future offerings.

Qualifications

Required

• 2–5+ years of experience in Sales Engineering, Solutions Architecture, or Technical Consulting.
• Solid understanding of IT infrastructure, cloud communications, networking, or cybersecurity.
• Ability to translate technical material for non‑technical stakeholders.
• Strong communication and presentation skills with experience speaking to IT leadership.
• Collaborative mindset with excellent problem‑solving abilities.

Preferred

• Experience with Intermedia, Mitel, or other UC/CCaaS platforms.
• Familiarity with cybersecurity services such as penetration testing, vulnerability assessments, or SOC operations.
• Background in carrier services, network circuit architecture, or WAN/LAN environments.
• Experience supporting AV/physical security deployments (access control, cameras, conference room AV).
• Prior experience in MSP, telecom, or IT services environments.

What You Bring

• A consultative approach to understanding customer pain points and designing effective solutions.
• Natural curiosity around emerging technologies and IT modernization.
• Ability to move comfortably between technical detail and business‑level clarity.
• A passion for helping organizations communicate better, operate securely, and modernize effectively.

Why Join ProTelesis?

• Work with a diverse portfolio of solutions across cloud communications, cybersecurity, networking, and IT modernization.
• Collaborate with a tight‑knit, growth‑oriented team focused on customer success.
• Engage directly with customers to design meaningful, impact‑driven technology strategies.
• Competitive pay, strong benefits, and ongoing professional development opportunities.

How to Apply

We always have our ears to the ground in search of exceptional new talent. Please submit your resume to [e-mail]. Our process is pretty simple; we will have an initial phone or video conversation, followed by one or more onsite interviews.