Sales Engineer – Managed Service Providers (MSP/MSSP)
Keeper Security, Inc.
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Benefits offered by this job
Job summary
Keeper Security, Inc. is seeking an experienced Sales Engineer, MSP to support our MSP and MSSP partners. You will manage technical pre-sales and post-sales cycles, mapping Keeper solutions to partner offerings and customer requirements across multi-tenant environments.
You will enable partner sales and technical teams to position Keeper's MSP platform and KeeperPAM, demonstrating how our security services scale. Travel up to 50% is required.
Qualifications
- 5+ years in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer)
- Direct experience with MSP or MSSP environments
- Strong understanding of MSP business model, recurring services, partner enablement, and scalable delivery
- Excellent communication and interpersonal skills plus entrepreneurial drive
- Willingness to travel up to 50% and ability to present to both technical and executive audiences
Responsibilities
- Own the technical pre-sales process for MSP/MSSP opportunities from discovery through proof-of-concept to close
- Conduct technical discovery of partner services, RMM/PSA stacks, and security gaps
- Deliver tailored demos of Keeper MSP Console, KeeperPAM, and integrations for technical and end-user audiences
- Address technical questions and comparisons with confidence
- Support product trials, PoCs, and onboarding through technical close
- Act as SME on MSP business models and security service delivery
- Advise on RMM, PSA, and security stack integrations for partner environments
- Relay partner feedback and market insights to product and engineering teams
- Stay informed about MSP trends and evolving cybersecurity tech
- Travel to partner/customer meetings locally and nationally (up to 50%)
Skills
Education
Tools
Job description
Keeper Security is hiring an experienced Sales Engineer, MSP to work with our Managed Service Provider sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
MSPs and MSSPs face growing pressure to deliver identity security and privileged access management as a managed service, while keeping operations simple, margins healthy, and customers compliant. Keeper's purpose-built MSP platform gives partners a centralized, multi-tenant console to deploy, manage, and bill for Keeper across their entire customer base. As an MSP Sales Engineer, you will help partners understand, adopt, and scale Keeper as a core part of their security service stack. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in more than 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscapes of our products.
Keeper Security is one of the fastest-growing cybersecurity software companies, protecting thousands of organizations and millions of people in more than 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices, and infrastructure from cyberattacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections, and endpoints with role-based enforcement policies, least privilege, and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
As a Sales Engineer, MSP, you will own the technical relationship with Keeper's MSP and MSSP partners through the full pre-sales and post-sales cycle. You will evaluate partner environments, map Keeper's solutions to their service offerings and customer requirements, and win deals by demonstrating how Keeper deploys and scales across multi-tenant environments. You will also enable partner sales and technical teams to position and sell Keeper independently, making you a force multiplier across the partner's entire book of business.
- Own the technical pre-sales process for MSP and MSSP opportunities, from discovery through proof-of-concept to close
- Conduct technical discovery to understand partner service offerings, RMM/PSA stack, customer mix, compliance requirements, and security service gaps
- Build and deliver tailored demos of Keeper's MSP console, KeeperPAM, and key integrations for both partner technical teams and their end-customer audiences
- Address technical questions, objections, and competitive comparisons (e.g., N-able, Barracuda MSP, Acronis Cyber Protect, Dashlane Business) with confidence
- Support product trials, proof-of-concept engagements, and onboarding through technical close
- Serve as the internal subject matter expert on MSP business models, managed security service delivery, and the partner technical landscape
- Advise on RMM, PSA, and security stack integrations relevant to partner environments
- Relay partner feedback, integration gaps, and market insights to product and engineering teams
- Stay informed about industry trends, the competitive landscape, MSP business models, and emerging cybersecurity technologies
- Participate as part of the MSP sales team to achieve or exceed partner recruitment, pipeline, and revenue goals
- Contribute to company objectives in creative, collaborative, and effective ways
- Travel to partner and customer meetings locally and nationally, including renting or operating a vehicle on behalf of the company when necessary (up to 50%)
- 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
- Direct experience working with or inside a Managed Service Provider or Managed Security Service Provider
- Strong understanding of the MSP business model, including recurring services, partner enablement, customer onboarding, and scalable solution delivery
- Excellent communication and interpersonal skills, and a strong entrepreneurial drive
- Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
- Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
- Technical background in networking and security applications as well as cloud technologies (AWS, Azure, GCP)
- Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
- Willingness to travel up to 50%
- Industry certifications: CompTIA Security+, Microsoft SC-900/AZ-900, or vendor-specific MSP/security certifications
- Experience with Privileged Access Management and/or Identity Security.
- Scripting experience (PowerShell, Python, or Bash) for integration and automation use cases
- Experience with Keeper Security products or competitive platforms (e.g., N‑able Passportal, ITGlue/MyGlue, Acronis
- Familiarity with compliance frameworks relevant to MSP customers: SOC 2, HIPAA, CMMC, or CIS Controls
- Experience providing solutions to and understanding the requirements of Enterprise Customers
- Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
- Interview notes, assessments, communications
- Scheduling information
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
- How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
- Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
- Who We Share Information With
- HR, hiring managers, interviewers*, IT support for system administration
- Note - diversity and equal opportunity data is not shared with hiring managers.
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
We keep your data for 24 months from your last application activity, then delete or anonymize it.
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
- Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
Keeper does not make hiring decisions using solely automated processing.
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