Sales Engineer - Digital Technologies Sales Engineer (Boston/New York/MD/FL)

Medtronic; New York (NY); On-site; USD 150,000; Full time

Job summary

Medtronic is seeking a Senior Sales Engineer to lead pre-sales engagement for their Touch Surgery Ecosystem products. This role focuses on understanding client needs, presenting tailored solutions, and ensuring a seamless transition to the Customer Success team. Candidates should possess strong IT and cybersecurity knowledge, with a commitment to innovation and exemplary client service.

Benefits

Health, Dental, and Vision Insurance

401(k) plan plus employer contribution

Paid time off and Paid holidays

Tuition assistance/reimbursement

Qualifications

• Minimum of 4 years experience in sales engineering or related technical role.
• Proven experience in IT architecture discussions.
• Strong understanding of cybersecurity principles.

Responsibilities

• Collaborate with the sales team for technical requirements.
• Lead product demonstrations and technical presentations.
• Facilitate a smooth handoff to post-sales teams.

Skills

IT architecture

infrastructure planning

cybersecurity

communication

Education

Bachelor’s degree in Computer Science, Engineering, or related technical field

Job description

We anticipate the application window for this opening will close on - 20 Jun 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic seeks a technically adept and customer-focused Senior Sales Engineer to support the pre-sales process for our Touch Surgery Ecosystem products, including DS1 and Livestream. This role involves collaborating with clients to understand their technical requirements, presenting tailored solutions, and ensuring a seamless transition to Customer Success team for program management and installation. The ideal candidate will possess strong expertise in IT architecture, infrastructure planning, security reviews, business associate agreements, and cybersecurity discussions.

Responsibilities may include the following and other duties may be assigned.

Key Responsibilities:

Pre-Sales Engagement:

• Collaborate with the sales team to identify and address client technical requirements.
• Lead product demonstrations and technical presentations, showcasing the capabilities and benefits of the Touch Surgery Ecosystem.
• Technical objection handling.
• Develop customized solutions that align with client needs and organizational goals.

This role is pivotal in ensuring that our clients receive comprehensive pre-sales support and experience a seamless transition to post-sales teams for successful program management and installation of the Touch Surgery Ecosystem products.

Preferred Qualifications:

Extensive experience with hospital IT systems, cybersecurity, patient data privacy, and the ability to build strong relationships with hospital procurement, finance, and executive teams.

Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a related technical field. Minimum of 4 years of experience in sales engineering, pre-sales, or a related technical role, preferably within the healthcare technology sector. Proven experience in conducting IT architecture discussions, infrastructure planning, and security reviews. Strong understanding of cybersecurity principles and experience in managing business associate agreements. Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences. Demonstrated ability to collaborate effectively with cross-functional teams and manage multiple projects simultaneously. Willingness to travel as needed to client sites and company events.

Cross-Functional Collaboration:

Work closely with product and engineering teams to relay client feedback and contribute to product development. Ensure that real-world client insights are incorporated into future product enhancements.

Transition to Post-Sales:

Facilitate a smooth handoff to post-sales teams by providing detailed documentation of client requirements, proposed solutions, and any identified challenges. Collaborate with program management and installation teams to ensure they are well informed and prepared for successful solution deployment. Participate in internal debriefings to share insights and lessons learned from the pre-sales process to enhance future engagements.

Technical Consultation:

Engage with client IT teams to discuss and plan the integration of our solutions within their existing infrastructure, ensuring compatibility and optimal performance. Facilitate security reviews and address cybersecurity considerations to meet client and regulatory standards. Manage discussions related to business associate agreements, ensuring alignment with legal and compliance requirements. Proactively identify key hospital stakeholders and IT processes to ensure a seamless transition into the cybersecurity analyst, accelerating IT review completion.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):150,000 - $150,000 The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.