Sales Engineer - Channel

Mimecast; Massachusetts; Hybrid; USD 152,000 - 228,000; Full time

Job summary

Mimecast is seeking a Channel Sales Engineer to own the technical relationship and presales enablement for our National Channel Partners. You will enable partners through certification, training, and trusted relationships, multiplying Mimecast's reach across the partner community.

You'll collaborate with US Channel, Customer Experience, Service Delivery, Engineering, Sales, and Marketing to keep partners technically sharp and aligned with Mimecast's go-to-market motion.

Qualifications

• Ability to build and manage trusted technical relationships.
• Experience delivering presales enablement or technical training for channel partners or vendors.
• Experience working in a sales environment, particularly indirect sales.
• The ability to present technical concepts confidently and clearly to varied audiences.
• Strong analytical and problem-solving skills.
• Working knowledge of email security, insider risk and data loss prevention (DLP).
• Experience with Microsoft 365 and Google Workspace.
• Working knowledge of corporate IT infrastructure including Active Directory, DNS, networking, TCP/IP, VDI, Citrix, Terminal Services, and application virtualization.
• Familiarity with adjacent security infrastructure (CrowdStrike, Netskope, Palo Alto mail/gateway, SIEM).
• Familiarity with AI tools for enablement/content development is a plus.

Responsibilities

• Own the technical relationship with national reseller partners and MSPs.
• Drive the Mimecast certification program across the National Channel Partner community.
• Deliver partner technical enablement including presales training on new releases and GTM initiatives.
• Present at Mimecast Partner Connect events and host update webinars for partners.
• Lead joint partner and customer demonstrations showcasing the Mimecast platform.
• Develop and maintain trusted relationships with National Partner leaders at exec/manager levels.
• Enable partners to identify and qualify opportunities to grow Mimecast revenue.
• Build and support the partner technical community with engagement tracking.
• Contribute to initiatives strengthening Mimecast's positioning with partners, customers, and analysts.
• Collaborate with content teams to keep partner-facing materials current and high quality.

Skills

Relationship building

Presales enablement

Sales collaboration

Technical presentation

Analytical thinking

Security awareness

Microsoft 365

Google Workspace

Active Directory

DNS

Networking

TCP/IP

VDI

Citrix

IT infrastructure

CrowdStrike

Netskope

Palo Alto mail gateway

SIEM

DLP

AI tools awareness

Education

Vendor-specific credentials (Security)

CISSP or equivalent certification

CompTIA Security+

Tools

Microsoft 365

Google Workspace

Active Directory

DNS

Networking

TCP/IP

VDI

Citrix

Job description

Channel Sales Engineer - remote role based in the US or hybrid based in Lexington, MA

About Mimecast

The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.

Overview

Mimecast's National Channel team is looking for a Channel Sales Engineer to own the technical relationship and presales enablement for our National Channel Partners. Reporting to the Sr. Director, Sales Engineering, you'll provide the technical guidance, training, and hand-on support that helps partners confidently evangelize Mimecast and win deals independently. Rather than carrying a single deal through to close, you'll multiply Mimecast's technical reach across an entire partner community through certification, enablement, and trusted relationships at every level. You'll collaborate closely with the US Channel Team, Customer Experience, Service Delivery and Support, Professional Services, Engineering, Sales, and Marketing to keep partners technically sharp and aligned with Mimecast's go-to-market motion.

What You'll Do

• Own the technical relationship with national reseller partners and Managed Service Providers.
• Drive the Mimecast certification program across the National Channel Partner community.
• Deliver partner technical enablement, including presales training on new releases and go-to-market initiatives.
• Present at Mimecast Partner Connect events and host regular update webinars to keep partners informed and upskilled.
• Lead joint partner and customer demonstrations that bring the full Mimecast platform story to life.
• Develop and maintain trusted relationships with National Partner leaders at the executive and manager levels.
• Enable partners to identify and qualify strong-fit opportunities that grow their Mimecast base revenue.
• Build and support the partner technical community, tracking and measuring engagement over time.
• Lead and contribute to initiatives that strengthen Mimecast's positioning with partners, customers, and analysts.
• Collaborate with internal content creation teams to keep partner-facing technical materials current and high quality.

What You'll Bring

• A demonstrated ability to build and manage trusted technical relationships.
• Experience delivering presales enablement or technical training for channel partners or vendors.
• Experience working in a sales environment, particularly within an indirect sales model.
• The ability to present technical concepts confidently and clearly, adapting your approach to different audiences.
• Strong analytical and problem-solving skills.
• Working knowledge of email security, insider risk and data loss prevention, security awareness training, and brand and domain protection.
• Experience with Microsoft 365 and Google Workspace.
• Working knowledge of corporate and enterprise IT infrastructure, including Active Directory, DNS, networking, TCP/IP, VDI, Citrix, Terminal Services, and application virtualization.
• A collaborative approach and the ability to work cross-functionally across Channel, Customer Experience, Engineering, Sales, and Marketing.
• Familiarity with adjacent security infrastructure - such as CrowdStrike, Netskope, Palo Alto mail or gateway solutions, endpoint protection platforms, SIEM, or DLP is a plus.
• Familiarity with AI tools, such as Claude, to support day-to-day enablement and content development is a plus.
• Relevant industry certifications, such as vendor-specific credentials, CompTIA Security+, CISSP, or equivalent, are a plus.

The on-target earnings (OTE) range for this position is $152,000 - $228,000 USD (OTE) plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly.

Belonging at Mimecast

Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone, unless they're a cybercriminal, of course.

We're proud to be an Equal Opportunity and Affienative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing [e-mail].

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.