Sales Engineer

Gaylord Industries; Tualatin (OR); On-site; USD 75,000 - 85,000; Full time

Job summary

ITW in the United States seeks a Technical Sales Support professional to ensure customer integration and implementation of established products. The role spans pre-sales and post-sales technical consulting, including cost estimates and hood design drawings from blueprints and plans.

Reports to Engineering Sales Manager and supports RFQ/RFF processes, with on-site collaboration across field teams to drive quotes, technical proposals, and customer satisfaction.

Qualifications

• Bachelor’s degree in business, technology or engineering.
• 4+ years of experience in a technical field or equivalent training.

Responsibilities

• Learn, operate and optimize the RFQ through RFF processes.
• Obtain orders and releases assigned by Sales Manager.
• Read plans and kitchen layouts; interpret into hood designs.
• Use design tools to draw and quote project opportunities with due dates.
• Design fire suppression, Ansul Systems.
• Design and quote DCV interfacing with BMS systems.
• Support Sales Reps as assigned by Sales Manager.
• Assist in technical proposals showing product value to customers.
• Ensure plans are feasible within cost, time and environment constraints.
• Help measure customer experience and post KPI results.
• Collaborate 100% on site with other departments; report on competition.

Skills

AutoCAD 2D/3D

Electrical & HVAC design basics

Reading blueprints

Value proposition

Customer relationship

Problem solving

Communication skills

MS Office

Urgency & accuracy

Detail oriented

Analytical skills

Teamwork

Education

Bachelor’s degree in business, Technology or Engineering

Tools

AutoCAD

MS Office

Job description

Position Summary

This position provides technical sales support to ensure successful customer integration and implementation of established organization products. Supports unit sales plan through pre-sales and/or post-sales technical consulting activities. Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs. Prepare cost estimates and engineered drawings by studying blueprints, plans and related customer documents; consulting with engineers, architects, consultants and other professional or technical personnel. Typical post-sale activities include gathering data and information on customers and participating in developing presentations relative to keeping customers current on how organization's product enhancements can meet customer's changing business needs.

Job Description

Position Summary

This position provides technical sales support to ensure successful customer integration and implementation of established organization products. Supports unit sales plan through pre-sales and/or post-sales technical consulting activities. Typical pre-sales activities include gaining understanding of customer's business and analysis of customer's system and product needs. Prepare cost estimates and engineered drawings by studying blueprints, plans and related customer documents; consulting with engineers, architects, consultants and other professional or technical personnel. Typical post-sale activities include gathering data and information on customers and participating in developing presentations relative to keeping customers current on how organization's product enhancements can meet customer's changing business needs.

Reports to Engineering Sales Manager. Position will support the Field Selling Organization (FSO) to achieve sales goals as set forth in Annual Plan, execute the RFQ to RFF process for FSO, Foodservice Consultants, Mechanical Engineers, Targeted Specifiers and Dealers to achieve year-over-year growth in quotes, sales and hit-rate. Support Market Segment Focus (MSF) events as assigned. A wide degree of creativity is expected.

Essential Functions

• Learn, operate and optimize the RFQ through RFF processes.
• Obtain orders and releases assigned by Sales Manager.
• Read plans and kitchen layouts; interpret into hood designs.
• Use approved design tools to design, draw and quote project opportunities within requested and reasonable due dates.
• Design fire suppression, Ansul Systems.
• Design and quote DCV with illustrations showing interface to building BMS systems (Demand Control Ventilation)
• Support Sales Reps as assigned by Sales Manager.
• Assists in the preparation and presentation of technical proposals of how organization's products can meet the customer’s needs.
• Assists in the preparation and presentation of customer systems/equipment needs to assure complete plan is feasible within cost, time, and environment constraints.
• Assist and support methods to measure customer experience and post on KPI boards to track and improve performance towards 100% customer satisfaction.
• Support a culture and work practice with peers where performance on response times, accuracy and follow‑thru meets Sales Manager objectives.
• Working with other departments face to face on site 100% of the time
• Report on the competitive landscape to Sales Manager regularly and recommend appropriate change to advance our competitive advantage.

Skills/Abilities

• Basic skills to draw in AutoCAD 2D 3D
• Basic understanding of electrical circuits HVAC Design and HVAC Controls
• Proficient in reading and comprehending floor plans, kitchen layouts, mechanical blueprints and specifications
• Ability to articulate a value proposition
• Customer relationship skills
• Problem Solving skills
• Excellent verbal, written, and interpersonal communication skills
• Proficient in Microsoft Office Applications
• High Aptitude for creating sense of urgency, accuracy and responsiveness
• Organized and detail oriented
• Analytical Skills
• Results Driven
• Teamwork oriented

Minimum Qualifications

• Education: Bachelor’s degree in business, Technology or Engineering
• Experience: Four (4) or more years of experience or training in a technical field; or equivalent combination of education and experience

Preferred Qualifications

• Ventilation Hood design experience
• Prior exposure in the design of Controls, Automation and PLC’s.
• Ability to design wiring interface to VFD and BMS systems.

Compensation Information

Exempt Salaried Role: Annual $75,000 - $85,000

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.