Sales Engineer

Labware S.p.A.; Town of Italy (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Participation in the company welfare system

Dynamic work environment

Job summary

A leading technology solutions provider is seeking a passionate professional to manage customer relationships and support sales efforts. The ideal candidate will possess strong communication skills and technical knowledge, with a focus on customer satisfaction. Responsibilities include customer management, providing training, and analyzing market demands. The role offers a competitive salary and a dynamic, youth-oriented work environment, with opportunities for travel and growth.

Qualifications

• Strong interpersonal, communication, and presentation skills.
• Excellent computer skills.
• Customer focus and results orientation.

Responsibilities

• Manage existing customers from a technical and commercial perspective.
• Acquire new customers to meet budget targets.
• Provide technical support and training to clients.
• Analyze market trends and competitors.

Skills

Interpersonal skills

Presentation skills

Sales techniques

Customer focus

Negotiation skills

Flexibility

English proficiency

Education

Degree in computer science and/or economics

Tools

Videoconferencing tools

Presentation software

Job description

With our innovative DNA, Labware is a company that strives to be at the forefront of technology with the goal of becoming the recognized leader in integrated point‑of‑sale systems and technology solutions in the restaurant and retail markets. For our ambitious expansion plan, we are looking for professionals who are equally ambitious and passionate, who can integrate into the team and contribute to our success. Labware offers you the great opportunity to join a young and constantly growing company, also at an international level.

IN THIS ROLE YOU WILL:

• Manage existing customers from a technical and commercial perspective, with all activities related to the dissemination of Labware solutions know‑how.
• Acquire new customers.
• Focus on achieving budget targets in collaboration with the company's sales force.
• Provide technical support to customers during the pre‑sales phase, system start‑up, and after‑sales, especially during the introduction of new systems.
• Provide training to clients at their premises or online via videoconferencing tools.
• Analyze the market and its requirements to define the evolution of Labware systems.
• Collect requests for new features and improvements that come in through various market channels.
• Analyze and monitor competitors' activities.
• Manage customer visits, discuss offers, and conduct related sales negotiations in accordance with company guidelines.
• Participate in trade fairs, informational events, and technical seminars with/at customers' premises.
• Working with the sales force to professionally present the solutions offered by Labware.
• Prepare and arrange everything necessary (hardware, software, documentation, etc.) to give presentations of products and integrated solutions to customers or end users.
• Test new products or updates to existing ones.

OUR IDEAL CANDIDATE HAS:

• Strong interpersonal, communication, and presentation skills.
• Excellent computer skills.
• Good knowledge and ability to apply sales techniques.
• Ability to devise and formulate product solutions.
• Customer focus.
• Results orientation and negotiation skills.
• Attitude and spirit of initiative and updating.
• Ability to schedule and plan activities.
• Good knowledge of English.
• Flexibility and willingness to travel frequently.

PREFERENTIAL:

• Experience in pre‑sales, sales, or technical sales in a relevant market and/or with a competitor.
• Degree in computer science and/or economics or equivalent.

WE OFFER:

• Competitive salary in line with market rates, with participation in the company welfare system.
• Young and dynamic work environment.

WORK LOCATION:

• Civitanova Marche (Marche).

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