Sales Engineer

Ryerson; Grand Rapids (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

Ryerson welcomes skilled Sales Engineer candidates to join our team in the metals industry. You will engage customers via phone and email, collaborating with internal and external partners to tailor product solutions.

The role involves interpreting customer documents, understanding tolerances and materials, and building robust supply chains while estimating pricing and delivery options to meet customer needs.

Qualifications

• Print reading is required.
• Strong math and technical aptitude are essential.
• Experience in sales or customer service is an asset but not required.

Responsibilities

• Interpret and qualify customer-provided documents such as prints, CAD files, and specifications
• Full understanding of tolerances, materials, specifications, and processing options that will guide a robust metal supply chain creation
• Manage part specific supply chains by utilizing internal and external processing assets to meet customer quality and delivery requirements
• Estimate material, labor, and delivery options on a part-level basis and develop contract pricing templates based on awarded work
• Evaluating sales proposals to ensure they are technically accurate and consistent with the organization’s quality standards
• Conducting technical analysis of product configurations to determine customer-specific prices
• All other duties as assigned

Skills

Print reading

Mathematics

Technical aptitude

Customer service

Education

High school diploma or GED

Bachelor's degree in Engineering or equivalent

Tools

SAP

MS Office

Job description

SummaryWelcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

SummaryWelcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry. Join our team as a Sales Engineer, where you\'ll engage with customers via phone and email, collaborating with internal and external partners to meet their needs. You\'ll conduct technical sales briefings and research customer specifications to tailor product solutions.

Roles And Responsibilities

• Interpret and qualify customer-provided documents such as prints, CAD files, and specifications
• Full understanding of tolerances, materials, specifications, and processing options that will guide a robust metal supply chain creation
• Manage part specific supply chains by utilizing internal and external processing assets to meet customer quality and delivery requirements
• Estimate material, labor, and delivery options on a part-level basis and develop contract pricing templates based on awarded work
• Evaluating sales proposals to ensure they are technically accurate and consistent with the organization’s quality standards
• Conducting technical analysis of product configurations to determine customer-specific prices
• All other duties as assigned

Requirements

• High school diploma or GED required, Bachelor\'s degree in Engineering or equivalent preferred
• 1-3 years of sales experience in the metal industry
• Print reading required. CAD or drafting experience a plus
• Experience with SAP is highly preferred
• MS Office software skills required, including Outlook, Word, and Excel
• Experience in sales or customer service is an asset
• Working knowledge of geometry, strong math skills, and a technical aptitude

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.