Sales Engineer

Sentry Equipment Erectors LLC; Forest (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Sentry Equipment Erectors LLC, a ProMach subsidiary, seeks a Sales Engineer to manage post-sale execution from proposal to installation. You’ll coordinate with engineering, manufacturing, and procurement, and serve as the main customer contact for updates and questions.

You will review documentation, ensure design intent and timelines are met, and maintain records in ERP/CRM systems. Occasional travel to sites may be required.

Qualifications

• Associates or Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering, or related field preferred.
• 3+ years of experience in project coordination, applications engineering, or technical sales (preferably in conveyor systems, packaging, or custom machinery industries).
• Strong understanding of engineering documentation, manufacturing processes, and equipment integration.
• Proficiency in ERP/CRM software, Microsoft Office Suite, MS Project and CAD software.
• Excellent organizational, communication, and problem-solving skills.

Responsibilities

• Oversee the execution of sold projects from order entry through shipment and installation.
• Serve as the primary customer contact during project execution, providing updates, resolving technical questions, and managing expectations.
• Review order documentation and verify that all technical and commercial details are accurately captured.
• Coordinate with Engineering, Manufacturing, and Procurement to ensure design intent, timelines, and deliverables are met.
• Manage project milestones, track progress, and communicate status updates to both customers and internal stakeholders.
• Review and approve drawings, layouts, and OEM content for accuracy and completeness.
• Support change management processes, ensuring any design or scope adjustments are properly reviewed, documented, and communicated.
• Work closely with Field Service and Installation teams to ensure readiness for site commissioning and customer handoff.
• Periodic travel to customer sites may be required for project kick-off, startup or customer relationship management.
• Maintain all project records, correspondence, and documentation within the company’s ERP/CRM systems.
• Identify opportunities for process improvement in project handoff, communication, and execution workflows.

Skills

Mechanical Engineering

Electrical Engineering

Industrial Engineering

Customer communication

Education

Associate/Bachelor’s in Mechanical/Electrical/Industrial Eng

Tools

ERP/CRM software

MS Project

CAD software

Microsoft Office

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Do we have your attention? Keep reading. At Sentry Equipment, a subsidiary of ProMach‘s Systems business, we have a longstanding reputation in the industries we serve. We offer an extensive portfolio of conveyor equipment and related container handling machinery. We specialize in integrating packaging equipment and conveying systems into cost-effective and efficient plan designs. The Sales Engineer is responsible for managing the post-sale execution of customer projects, ensuring a seamless transition from proposal to production and installation. This role focuses on project coordination, technical documentation, and customer communication to ensure that projects are delivered on time, within scope, and aligned with technical and commercial commitments. The Execution Sales Engineer acts as the central liaison between customers, sales, and internal engineering teams, utilizing both technical expertise and project management skills to ensure successful project outcomes. Are you excited about this work?

• Oversee the execution of sold projects from order entry through shipment and installation.
• Serve as the primary customer contact during project execution, providing updates, resolving technical questions, and managing expectations.
• Review order documentation and verify that all technical and commercial details are accurately captured.
• Coordinate with Engineering, Manufacturing, and Procurement to ensure design intent, timelines, and deliverables are met.
• Manage project milestones, track progress, and communicate status updates to both customers and internal stakeholders.
• Review and approve drawings, layouts, and OEM content for accuracy and completeness.
• Support change management processes, ensuring any design or scope adjustments are properly reviewed, documented, and communicated.
• Work closely with Field Service and Installation teams to ensure readiness for site commissioning and customer handoff.
• Periodic travel to customer sites may be required for project kick-off, startup or customer relationship management.
• Maintain all project records, correspondence, and documentation within the company’s ERP/CRM systems.
• Identify opportunities for process improvement in project handoff, communication, and execution workflows.

• Associates or Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering, or related field preferred.
• 3+ years of experience in project coordination, applications engineering, or technical sales (preferably in conveyor systems, packaging, or custom machinery industries).
• Strong understanding of engineering documentation, manufacturing processes, and equipment integration.
• Demonstrated project management and customer relationship skills.
• Proficiency in ERP/CRM software, Microsoft Office Suite, MS Project and CAD software.
• Excellent organizational, communication, and problem-solving skills.

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck.

Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match.

And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times.

We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company.

You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

ProMach is an Equal Opportunity Employer.

Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States.

Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

Base Salary Rate: $90,000 - $130,000

ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products.

At ProMach, we are committed to responsibility, honesty, safety, and helping you grow.

We seek individuals eager to shine - whether creative, strategic, technical, or persuasive - offering opportunities to shape your career in exciting directions.

You’ll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation.

Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem-solving.

We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do.

When you join our team, you're not just taking a job; you're becoming part of something that lasts.