Sales Developer (Accounting/FinTech)

HeronAI, Inc.; Buffalo (NY); On-site; USD 108,000 - 132,000; Full time

Job summary

A technology firm focused on analytics is seeking a technical customer success specialist to drive product solutions and assist clients in automating their analytics processes. You will have 2-3+ years of experience in a customer-facing role and a background in building data-driven systems. This position offers the opportunity to implement solutions that impact customer decisions and drive revenue, with a focus on Cloud and modern technologies.

Qualifications

• 2-3+ years of experience in a technical customer-facing role.
• Experience in building backend or data-driven systems.
• Ability to lead technical demos and translate customer pain points into solutions.

Responsibilities

• Lead technical demos and analytics audit calls with customers.
• Translate customer pain into product solutions.
• Own technical implementation and onboarding.

Skills

Python

Sales engineering

Customer success

APIs

Data-driven systems

Cloud technologies

Tools

AWS

Docker

GitHub Actions

Terraform

Job description

50% of OTE, uncapped, tied directly to revenue contribution

Total OTE:

$120,000

Why HeronAI?

HeronAI lets anyone automate analytics. We’re helping businesses from solo operators to Fortune 100 teams to understand performance, spot inefficiencies, and make smarter decisions in minutes. We believe data analytics shouldn’t be a privilege but a universal right, simple enough for anyone to use to grow their business and transform their industry. With accounting and manufacturing facing massive workforce disruptions (75% of accountants will retire in the next 10 years), we’re stepping in to change how data drives decisions.

Backed by MIT, Techstars, and 43North, our platform already empowers mid-sized firms to streamline growth and reporting, cutting analysis time from 12 weeks to under 5 minutes. At HeronAI, you’ll be part of a small team at the forefront of AI-powered decision intelligence, building tools that shift entire industries while seeing your work directly impact customers every day. You’ll also be surrounded by a culture of builders where everyone codes, everyone ships, everyone talks to customers, and has a shared drive to create something magical and world-changing.

Our goal not to be just a tool, but to reshape how data drives decisions for over 10 million people in the next 10 years.

What we’re looking for

In one sentence, we’re looking for someone technical, that loves talking to customers as much as they love shipping code, someone who can turn messy onboarding into scalable product wins.

• You have 2-3+ years of experience in a technical customer-facing role such as sales engineering, solutions engineering, or customer success.
• You have 2-3+ years of experience building backend or data-driven systems (Python, Node, or similar) and shipping production code that customers rely on.
• Experienced in supporting pre-sales efforts, including technical Q&A, demos, and solutioning.
• You have previous experience working in finance, accounting, or a related domain, and understand the workflows behind QuickBooks, Excel, and financial reporting.
• You are confident working directly with finance leaders, ops managers, and consultants to translate their pain into productized dashboards.
• You are skilled with APIs, ETL, and databases, and know how to stitch systems together and make them scale.
• You thrive in ambiguity, take action quickly, and get energy from wearing multiple hats in a startup.
• You can clearly explain what you build, demo it to customers, and capture insights that feed back into the product.

What you’ll do

• Lead technical demos & analytics audit calls with customers (CFO’s, Controllers, Ops Leaders) and translate their pain into clean product solutions.
• Turn data from spreadsheets, Accounting Software, CRMs, and other APIs into dashboards that deliver instant insight.
• Ship reusable templates so every client setup makes the next one faster.
• Own technical implementation and onboarding: faster customer go-live = faster MRR for us.
• Cloud & DevOps: AWS (EKS, S3, RDS), Docker, GitHub Actions, Terraform, monitoring & alerting with Sentry

How we hire

We keep our hiring process simple and transparent. Here’s what you can expect:We’ve found this process shows us far more than interviews alone and it gives you a chance to evaluate us as much as we’re evaluating you.

• Apply: Submit your application with a CV or portfolio.
• Intro Interview: A short conversation so we can get to know each other.
• Trial Project: Instead of long interviews, we’ll give you a short, real-world project. This lets you see how we work, and lets us see how you approach problems.
• Decision: If it’s a great fit, we’ll move fast to make an offer.

We’ve found this process shows us far more than interviews alone and it gives you a chance to evaluate us as much as we’re evaluating you.

Ready to Join Us?

If you’re excited about building for impact and love the idea of simplifying the complex, we’d love to hear from you.