Sales Engineer

Joseph T. Ryerson & Son, Inc; Brookfield (NC); On-site; USD 65,000 - 98,000; Full time

Job summary

Joseph T. Ryerson & Son, Inc. in Charlotte, NC, is seeking a Sales Engineer to engage customers by phone and email, collaborating with internal and external partners to meet their needs.

You will conduct technical sales briefings and research customer specifications to tailor product solutions. Responsibilities include interpreting customer documents, understanding tolerances and materials, managing part-specific supply chains, and developing pricing templates.

Qualifications

• Requires high school diploma or GED; engineering degree preferred.
• 1–3 years of sales experience in the metal industry.
• Print reading and CAD/drafting experience are assets.
• Experience with SAP and MS Office is highly preferred.
• Strong mathematical ability and technical aptitude to interpret specs.

Responsibilities

• Interpret and qualify customer-provided documents such as prints and CAD files.
• Full understanding of tolerances, materials, specifications, and processing options guiding metal supply chains.
• Manage part-specific supply chains using internal and external processing assets.
• Estimate material, labor, and delivery options and develop contract pricing templates.
• Evaluate sales proposals for technical accuracy and quality standards.
• Conduct technical analysis of product configurations to determine customer-specific prices.
• All other duties as assigned.

Skills

Print reading

CAD drafting

SAP

MS Office

Geometry & math

Technical aptitude

Sales experience

Education

High school diploma or GED

Bachelor's degree in Engineering or equivalent

Tools

SAP

CAD

MS Office

Job description

United States, North Carolina, Charlotte

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as a Sales Engineer, where you'll engage with customers via phone and email, collaborating with internal and external partners to meet their needs. You'll conduct technical sales briefings and research customer specifications to tailor product solutions.

Roles and Responsibilities

• Interpret and qualify customer-provided documents such as prints, CAD files, and specifications
• Full understanding of tolerances, materials, specifications, and processing options that will guide a robust metal supply chain creation
• Manage part specific supply chains by utilizing internal and external processing assets to meet customer quality and delivery requirements
• Estimate material, labor, and delivery options on a part-level basis and develop contract pricing templates based on awarded work
• Evaluating sales proposals to ensure they are technically accurate and consistent with the organization's quality standards
• Conducting technical analysis of product configurations to determine customer-specific prices
• All other duties as assigned

Requirements

• High school diploma or GED required, Bachelor's degree in Engineering or equivalent preferred
• 1-3 years of sales experience in the metal industry
• Print reading required. CAD or drafting experience a plus
• Experience with SAP is highly preferred
• MS Office software skills required, including Outlook, Word, and Excel
• Experience in sales or customer service is an asset
• Working knowledge of geometry, strong math skills, and a technical aptitude

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.