Sales Enablement Specialist

Heartland Business Systems, LLC; United States; On-site; USD 65,000 - 85,000; Full time

Job summary

Heartland Business Systems is hiring a Sales Enablement Specialist to drive onboarding and ongoing enablement programs across Sales, Marketing, and Revenue Operations. You will administer LMS, curate field-facing content, and track participation and outcomes to improve seller productivity.

The role requires experience with CRM and learning platforms, Microsoft 365, and strong project-management and communication skills.

Qualifications

• 2 years of professional experience in sales enablement, sales operations, learning and development, or related function.
• Experience coordinating training, onboarding, workshops or multi-stakeholder programs.
• Experience working with CRM, learning management, sales enablement or similar business technology.
• Experience managing multiple projects, deadlines and stakeholder requests simultaneously.
• Associate's Degree or equivalent combination of education and relevant experience.

Responsibilities

• Coordinate new-hire sales onboarding from pre-start planning through completion, including schedules, communications, learning assignments, facilitator coordination, certifications and progress tracking.
• Support the development and delivery of virtual and instructor-led sales training, workshops, certifications and ongoing learning programs.
• Manage logistics for enablement events and sessions, including calendars, presenters, materials, technology, attendance and follow-up actions.
• Administer the Learning Management System and other enablement platforms, including enrollments, course assignments, content updates, user access and reporting.
• Maintain sales playbooks, training materials, job aids, templates and other field-facing content so sellers can easily find current and approved resources.
• Coordinate the Sales Enablement communications cadence and curate relevant, actionable content from Sales, Marketing, Services, Revenue Operations and other stakeholders.
• Support sales technology administration and adoption, including user access, license management, basic troubleshooting, training and usage reporting.
• Provide basic Salesforce and sales-tool training, including how to complete common workflows, access information and use reports effectively.
• Track participation, completion, certification, feedback and adoption metrics; prepare recurring reporting that highlights program performance and opportunities for improvement.
• Support competency assessments, skills-development programs and reinforcement activities established by Sales Enablement leadership.
• Build and maintain project plans, timelines and task tracking for enablement initiatives, identifying dependencies and risks early.
• Collect seller and manager feedback and recommend improvements to onboarding, training, content, communications and technology experiences.
• Partner with internal subject-matter experts and external vendors to ensure enablement deliverables are accurate, timely and aligned to HBS priorities.
• Perform other duties as assigned in support of company objectives.

Skills

Project coordination

Communication skills

Data reporting

Microsoft 365

Sales enablement

CRM familiarity

Education

Associate's degree

Tools

Salesforce

CRM platforms

Learning Management System

Microsoft 365

Job description

The Sales Enablement Specialist supports the execution and day-to-day operation of HBS Sales Enablement programs that help sellers ramp faster, build skills and consistently use the processes, content and technology required to succeed. Working closely with the Director of Sales Enablement and partners across Sales, Marketing, Revenue Operations, Services and Human Resources, this role coordinates onboarding and training, administers learning and enablement platforms, manages program logistics and communications, maintains field-ready content, and tracks program participation and effectiveness. Success looks like well-run enablement programs, an organized and relevant seller experience, strong adoption of tools and learning, and reliable data that helps HBS continuously improve seller productivity.

Roles and Responsibilities/ Essential Functions:

• Coordinate new-hire sales onboarding from pre-start planning through completion, including schedules, communications, learning assignments, facilitator coordination, certifications and progress tracking.
• Support the development and delivery of virtual and instructor-led sales training, workshops, certifications and ongoing learning programs.
• Manage logistics for enablement events and sessions, including calendars, presenters, materials, technology, attendance and follow-up actions.
• Administer the Learning Management System and other enablement platforms, including enrollments, course assignments, content updates, user access and reporting.
• Maintain sales playbooks, training materials, job aids, templates and other field-facing content so sellers can easily find current and approved resources.
• Coordinate the Sales Enablement communications cadence and curate relevant, actionable content from Sales, Marketing, Services, Revenue Operations and other stakeholders.
• Support sales technology administration and adoption, including user access, license management, basic troubleshooting, training and usage reporting.
• Provide basic Salesforce and sales-tool training, including how to complete common workflows, access information and use reports effectively.
• Track participation, completion, certification, feedback and adoption metrics; prepare recurring reporting that highlights program performance and opportunities for improvement.
• Support competency assessments, skills-development programs and reinforcement activities established by Sales Enablement leadership.
• Build and maintain project plans, timelines and task tracking for enablement initiatives, identifying dependencies and risks early.
• Collect seller and manager feedback and recommend improvements to onboarding, training, content, communications and technology experiences.
• Partner with internal subject-matter experts and external vendors to ensure enablement deliverables are accurate, timely and aligned to HBS priorities.
• Perform other duties as assigned in support of company objectives.

Requirements

• 2 years of professional experience in sales enablement, sales operations, learning and development, project coordination or a related function, preferably supporting a B2B sales organization.
• Experience coordinating training, onboarding, workshops or multi-stakeholder programs.
• Experience working with CRM, learning management, sales enablement or similar business technology.
• Experience managing multiple projects, deadlines and stakeholder requests simultaneously.
• Associate's Degree or equivalent combination of education and relevant experience.
• Strong project-management and organizational skills with the ability to prioritize competing needs
• Strong written, verbal and presentation communication skills
• Comfort working with data, reporting and spreadsheets to track program performance
• Proficiency with Microsoft 365 applications and working knowledge of CRM platforms
• Ability to learn new systems quickly and translate business requirements into practical workflow
• Maintain an outcome focused mindset
• Have strong prioritization skills
• Always be a team player
• Carry a professional attitude and respectful demeanor

Why HBS?

Heartland Business Systems is one of THE LARGEST technology VARs or Value-Added Resellers in the Midwest. Anything that happens with computers - we do it! We PRIDE ourselves on our Core Values of:

• Performance - HBS is driven to achieve exceptional results in all aspects of our business.
• Respect - HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts.
• Innovation - HBS is passionate to serve our internal and external customers with innovative solutions to enhance their success.
• Development - HBS is committed to developing ourselves and each other in ways that support and improve the performance of ourselves and our business.
• Excellence - HBS takes great pride in all we do and strive for excellence always.

What you can expect from HBS:

Competitive Compensation Package (May include but not limited to: Bonus, Incentiv