Sales Enablement Specialist

Fortune Brands; Deerfield (IL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health plans

401(k)

Product discounts

Flexible time off

Adoption benefits

ERGs

Job summary

Fortune Brands Innovations is hiring a Sales Enablement Specialist to support sales teams and improve process efficiency across commercial channels, national accounts, government, and distributors. You will coordinate pre- and post-sale activities, manage CRM data, and help drive opportunities and reporting with cross-functional partners.

The role emphasizes proactive collaboration, data accuracy, and a customer-focused mindset, with occasional travel to events and field visits.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 3+ years in sales support, sales operations, or related function.
• Experience supporting sales teams with quoting, orders, lead management, and reporting.
• Experience using CRM systems to maintain customer and sales data.
• Proficiency with Microsoft 365 applications.

Responsibilities

• Provide pre- and post-sale support and coordinate activities across sales teams and partners.
• Serve as qualification point for inbound leads and route opportunities in CRM.
• Prepare sales content, dashboards, and reporting for business reviews.
• Monitor orders and resolve issues impacting the customer experience.
• Support distribution and national account activities, including bids and quotes.
• Assist government sales with bids and documentation, including compliance.
• Maintain accurate data across CRM, dashboards, and product files.
• Facilitate webinars and virtual training for customers and end users.
• Travel occasionally to support trade shows and field visits.

Skills

CRM systems

Microsoft 365

Communication

Multitasking

Sales support

Education

Bachelor’s degree or equivalent experience

Tools

CRM

Excel

PowerPoint

Outlook

Teams

Job description

Fortune Brands Innovations is an industry-leading home, security and digital products company. We’re advancing exciting innovations across our portfolio, which includes: Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

At Fortune Brands, we’re building something big. We’re advancing exciting innovations in all of our products and processes. We’re delivering trust, dependability, sustainability, and style. To make it all happen, we’ve transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.

When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

As a Sales Enablement Specialist, you will help deliver an exceptional customer and distributor experience by supporting sales teams, improving sales process efficiency, and strengthening execution across commercial, national account, government, and distribution channels. In this role, you'll serve as a key liaison between outside sales, national accounts, government teams, distribution partners, and Deerfield-based business partners.

Working closely with sales and cross-functional partners, you will provide pre- and post-sale support, coordinate customer and distributor activities, maintain accurate sales data and reporting, and help ensure opportunities, orders, and customer needs move efficiently through the organization. You'll also support national account and government sales activities, including bids, reporting, compliance, and ongoing account initiatives.

We're looking for a collaborative and highly organized professional who enjoys supporting sales teams and creating a great customer experience. The ideal candidate is proactive, detail-oriented, and comfortable managing multiple priorities, with strong communication skills, a customer-focused mindset, and a desire to continuously improve how work gets done.

What you will be doing:

• Partner proactively with outside account managers and internal teams to provide pre- and post-sale support, including product recommendations, quote creation, issue resolution, customer follow-up, and resolution of open action items.
• Serve as an initial qualification point for inbound leads, ensuring opportunities are captured accurately in CRM and routed to the appropriate sales resources with complete, actionable information.
• Prepare sales content, dashboards, scorecards, and reporting to support business reviews, share growth, competitive gains, expanded product offerings, and other sales initiatives.
• Monitor open orders and partner cross-functionally to address late orders, splits, AP/AR issues, customer escalations, and other needs impacting the customer experience.
• Support distribution partners through quarterly promotional planning, marketing execution, sales reporting, and dealer outreach, including coordination of samples, literature, and merchandising materials.
• Support national account activities, including bid and quote preparation, tradeshow lead processing and follow-up, COOP claims, item setup, scorecards, and National Sales Meeting preparation.
• Manage government sales support activities, including DLA quotes and bids, bid-loss tracking, contract modifications, subcontracting plans, and other required documentation.
• Maintain government reporting and compliance requirements, including GSA reporting, IFF payments, eSRS and SAM.gov requirements, and support GSA renewals in coordination with external partners.
• Monitor government bid opportunities, including InstaQuote, and support relationship development with WOSB and SDVOSB accounts.
• Maintain accurate sales and product data across CRM systems, dashboards, product files, item setup, retired products, forecasts, leads, and other reporting tools.
• Facilitate webinars and virtual training sessions for key customers and end users to support product knowledge and sales effectiveness.
• Identify opportunities to improve sales processes, reporting, and workflows while providing additional support across bids, lead processing, tradeshow follow-up, and other evolving business needs.
• Occasional travel is required to support trade shows, vendor events, and field visits alongside sales team members and customers.

QUALIFICATIONS:

• Bachelor’s degree or equivalent professional experience.
• 3+ years of experience in sales support, sales operations, account management support, customer service, or a related commercial function.
• Experience supporting sales teams and customers with activities such as quoting, order management, lead management, issue resolution, or sales reporting.
• Experience using CRM systems to maintain customer, lead, opportunity, and sales activity data.
• Proficiency with Microsoft 365, including Excel, PowerPoint, Outlook, and Teams.
• Experience managing multiple priorities, deadlines, and customer or sales requests in a fast-paced environment.
• Strong written and verbal communication skills with experience working across customers, sales teams, and cross-functional business partners.

PREFERRED QUALIFICATIONS:

• Experience supporting national accounts, distribution partners, or government sales channels.
• Experience with bid and proposal management, sales reporting, or customer and product data management.
• Familiarity with government contracting, GSA reporting, or related compliance requirements.
• Experience within the security, hardware, building products, or related industries.

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $52,000 USD - $66,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.

Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com.

Equal Employment Opportunity

Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [e-mail] and let us know the nature of your request along with your contact information.

Important Notice: Protect Yourself from Fraudulent Job Postings

To protect yourself from fraudulent job postings or recruitment scams, please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.