Sales Enablement & Operations Coordinator

Doist; Nashville (TN); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) with company match

Paid holidays

Job summary

Ncontracts, headquartered in Nashville, TN, is building a team of sales coordinators to support senior account executives by handling Salesforce updates, scheduling, pipeline hygiene, and reporting. This role enables sellers to focus on client relationships and closing deals, with a growth path into expanded sales roles.

You will own CRM data, calendar logistics, pre-call briefs, and post-call follow-ups, ensuring accurate forecasts and efficient deal progression.

Qualifications

• 1+ year of working knowledge in sales, operations, sales support, or coordination roles.
• Hands-on Salesforce experience required.
• Proficiency with Microsoft 365.
• Strong organizational instincts with ability to manage multiple priorities.
• Clear, direct communication with AEs and sales leadership.
• Self-starter who spots gaps and closes them.

Responsibilities

• Maintain and update Salesforce CRM with accurate data for accounts, contacts, opportunities, and activities.
• Own the calendar: send invites, confirm 24 hours out, chase no-shows, rebook as needed.
• Prepare pre-call brief ahead of meetings, with account history and relevant notes.
• Turn call recordings into follow-up emails and Salesforce next steps within two hours.
• Maintain the mutual action plan on every committed deal and flag missed milestones.
• Build and maintain Highspot pages and deal rooms shared with buyers.
• Pull reporting and prepare forecast materials for sales managers.
• Flag marketing partner referral leads at 15 days open and coordinate follow-up actions.
• Keep forecast packets current between calls.
• Support AE teams with lead assignments and routing.

Skills

Sales coordination

Salesforce experience

Microsoft 365

Organizational skills

Clear communication

Self-starter

Tools

Salesforce

Highspot

Gong

Claude

Job description

Ncontracts, headquartered in Nashville, TN, is building a team of sales coordinators to support senior account executives by handling Salesforce updates, scheduling, pipeline hygiene, and reporting. This role enables sellers to focus on client relationships and closing deals, with a growth path into expanded sales roles.

You will own CRM data, calendar logistics, pre-call briefs, and post-call follow-ups, ensuring accurate forecasts and efficient deal progression.