Sales Enablement Manager

Zillow Group Inc.; Northern (KY); Hybrid; USD 86,000 - 145,000; Full time

Job summary

Zillow Group Inc. is seeking a Sales Enablement Manager to translate business goals into enablement programs and oversee their lifecycle from scoping to execution.

You will work with cross-functional partners and agent teams to ensure initiatives meet targets and deliver measurable outcomes. This remote role requires strong organization, clear communication, and a collaborative mindset, with the ability to leverage data and AI tools to improve efficiency and scale enablement across Sales and

Qualifications

• 5+ years of experience in enablement, training, sales, or customer success roles in a high-growth SaaS environment.
• Proven ability to manage multiple projects simultaneously, with strong organizational skills, attention to detail, and the ability to meet deadlines with intermittent supervision.
• Clear, confident communicator — comfortable adapting your style for different audiences including senior managers, cross-functional partners, and frontline teams.
• Ability to facilitate training and lead presentations in front of small and large audiences across different revenue teams.
• Collaborative by nature — able to build trust across teams, navigate competing priorities, and hold stakeholders accountable without formal authority.

Responsibilities

• Manage enablement initiatives from scoping through execution, capturing requirements, building timelines, and keeping cross-functional stakeholders aligned throughout.
• Partner with enablement specialists across content, product, and learning to scope, sequence, and deliver programs that serve Sales and Customer Success audiences across all segments.
• Create and maintain process documentation, project trackers, and communication frameworks that bring operational consistency and clarity across the enablement team.
• Support the development of enablement SOPs and playbooks that can be reused and scaled across future initiatives.
• Build and maintain strong working relationships with field-facing enablement partners, GTM leadership, and cross-functional teams including Product, Marketing, and Sales Strategy.
• Drive post-mortem and feedback loops, capturing learnings from completed initiatives and helping the team continuously improve how we work.
• Leverage AI and available tools to improve efficiency and reduce manual lift in program management workflows.

Skills

Enablement experience

Project management

Cross-functional collaboration

Communication

Training delivery

Data analysis

Ambiguity handling

Tools

Salesforce

Gong

Gainsight

Highspot

Job description

About the team

The Agent Software & Advertising (ASA) organization at Zillow helps real estate professionals grow their business through marketing, sales, and productivity solutions, including our Zillow Pro platform and Premier Agent buyer leads. Within that organization, the Sales Enablement team serves as a force multiplier for sales and customer success. Our mission is to elevate and empower all frontline ASA reps and managers through high-impact enablement, learning experiences, and coaching that drive measurable business outcomes.

About the role

Working alongside cross-functional partners and the wider enablement team, the Sales Enablement Manager translates core business objectives into clearly defined and seamlessly executed enablement programs. This role manages the operational lifecycle of enablement programs—from scoping and stakeholder alignment through to execution—ensuring initiatives proceed smoothly while staying on track to meet established goals and outcomes. This is a highly collaborative role that bridges enablement, cross-functional partners, and agent teams, requiring strong organizational skills, clear communication, and a genuine curiosity about what makes sales and success teams perform.

You Will Get To

• Manage enablement initiatives from scoping through execution, capturing requirements, building timelines, and keeping cross-functional stakeholders aligned throughout
• Partner with enablement specialists across content, product, and learning to scope, sequence, and deliver programs that serve Sales and Customer Success audiences across all segments
• Create and maintain process documentation, project trackers, and communication frameworks that bring operational consistency and clarity across the enablement team
• Support the development of enablement SOPs and playbooks that can be reused and scaled across future initiatives
• Build and maintain strong working relationships with field-facing enablement partners, GTM leadership, and cross-functional teams including Product, Marketing, and Sales Strategy
• Drive post-mortem and feedback loops, capturing learnings from completed initiatives and helping the team continuously improve how we work
• Leverage AI and available tools to improve efficiency and reduce manual lift in program management workflows

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $90,900.00 - $145,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $86,300.00 - $137,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Required Qualifications

• 5+ years of experience in enablement, training, sales, or customer success roles in a high-growth SaaS environment
• Proven ability to manage multiple projects simultaneously, with strong organizational skills, attention to detail, and the ability to meet deadlines with intermittent supervision
• Clear, confident communicator — comfortable adapting your style for different audiences including senior managers, cross-functional partners, and frontline teams
• Ability to facilitate training and lead presentations in front of small and large audiences across different revenue teams
• Clear, confident communicator — comfortable adapting your style for different audiences including senior leaders, cross-functional partners, and frontline teams
• Solutions-oriented with the ability to identify problems, probe areas of ambiguity, and move work forward without waiting for complete direction
• Collaborative by nature — able to build trust across teams, navigate competing priorities, and hold stakeholders accountable without formal authority
• Ability to use data and program feedback to assess initiative effectiveness and recommend improvements
• Comfortable operating in ambiguous environments and proactively creating structure where it doesn't yet exist

Preferred Qualifications

• Experience supporting programs that span multiple audiences or functional teams (e.g., Sales and Customer Success)
• Familiarity with GTM technology such as Salesforce, Gong, Gainsight, or Highspot
• Exposure to structured sales frameworks (e.g., Challenger, Command of the Message)
• Familiarity with project management solutions and comfort building and maintaining tracking systems
• Demonstrated use of AI or emerging technologies to improve rep productivity or enablement effectiveness

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At Zillow, flexibility isn’t a perk - it’s how we work. Cloud HQ is our distributed work model, built on trust, clear systems, and the belief that you can do great work from wherever you are. It’s not about where you work. It’s about moving forward - together.