Sales Enablement Education Specialist

Credit Acceptance; United States; Remote; USD 90,000 - 105,000; Full time

Benefits offered by this job

401(K) match

Adoption assistance

Parental leave

Tuition reimbursement

Medical/dental/vision coverage

Job summary

Credit Acceptance is seeking a Sales Enablement Education Specialist to drive ongoing education, readiness, and field execution for its sales teams across Northeast, Southwest, and West regions. This role is primarily remote with core hours 9:00 a.m. to 5:00 p.m.

in local time and occasional travel to Southfield, Michigan as needed. You will develop and reinforce education programs, support product launches, and collaborate with cross-functional partners to ensure accurate, practical resources.

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years in Sales Enablement, Education, or related field.
• Experience creating sales-facing education and readiness resources.

Responsibilities

• Support the development and execution of ongoing Sales education and readiness programs for field sellers, leaders, and specialized Sales roles.
• Support readiness for product launches, process changes, Sales plays, pilots, and go-to-market initiatives.
• Develop reinforcement plans, coaching guidance, talking points, and role-specific direction that support successful field execution.
• Gather and share field feedback to improve clarity, adoption, positioning, and execution.
• Help reinforce key behaviors over time to support sustained adoption and performance.
• Partner with Sales Enablement, Sales Leadership, GTM Strategy, Product, Marketing, Analytics, Training & Development, and other teams to support aligned education and readiness efforts.
• Work with subject matter experts and content owners to validate information and ensure education resources are accurate and practical.
• Partner with the Sales Enablement Content Specialist to identify content gaps, clarify field needs, and improve usability of Sales resources.
• Collaborate with Training & Development on learning standards, reinforcement strategies, and instructional practices where appropriate.
• Use field feedback, engagement insights, and business needs to improve Sales education and readiness resources.
• Evaluate whether education and reinforcement efforts are supporting intended behaviors and execution expectations.
• Recommend improvements that simplify the learner experience and increase field adoption.

Skills

Communication skills

Writing ability

Facilitation

Project management

Travel readiness

Education

Bachelor's degree in Business, Communications, Education, Learning & Development, Marketing, or related field

3+ years in Sales Enablement or related field

Tools

CRM systems

Learning management systems

Knowledge management platforms

Job description

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country.

The Sales Enablement Education Specialist supports ongoing Sales education, readiness, reinforcement, and field execution after initial onboarding.

Outcomes and Activities

• This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.
• This position is available in three regional assignments: Northeast, Southwest, and West. Each hire will serve as a dedicated partner to the sales teams within their assigned region. To ensure alignment with business needs, employees must work core hours of 9:00 a.m. to 5:00 p.m. in the local time zone of the region they support, regardless of where they reside.

Key Responsibilities

Sales Education and Readiness

• Support the development and execution of ongoing Sales education and readiness programs for field sellers, leaders, and specialized Sales roles.

Initiative and Sales Play Support

• Support readiness for product launches, process changes, Sales plays, pilots, and go-to-market initiatives.
• Develop reinforcement plans, coaching guidance, talking points, and role-specific direction that support successful field execution.
• Gather and share field feedback to improve clarity, adoption, positioning, and execution.
• Help reinforce key behaviors over time to support sustained adoption and performance.

Cross-Functional Partnership

• Partner with Sales Enablement, Sales Leadership, GTM Strategy, Product, Marketing, Analytics, Training & Development, and other teams to support aligned education and readiness efforts.
• Work with subject matter experts and content owners to validate information and ensure education resources are accurate and practical.
• Partner with the Sales Enablement Content Specialist to identify content gaps, clarify field needs, and improve usability of Sales resources.
• Collaborate with Training & Development on learning standards, reinforcement strategies, and instructional practices where appropriate.

Continuous Improvement

• Use field feedback, engagement insights, and business needs to improve Sales education and readiness resources.
• Evaluate whether education and reinforcement efforts are supporting intended behaviors and execution expectations.
• Recommend improvements that simplify the learner experience and increase field adoption.

Requirements

• Bachelor's degree in Business, Communications, Education, Learning & Development, Marketing, or a related field, or equivalent relevant experience.
• At least three years of experience in Sales Enablement, Sales Education, Sales Operations, Training & Development, Communications, or a related field.
• Experience developing Sales-facing, business-facing, or role-based education and readiness resources.
• Strong communication, writing, facilitation, organization, and project management skills.
• Ability to translate complex business information into clear, actionable guidance.
• Ability to travel up to 25% based on business needs.

Preferred Qualifications

• Experience supporting a field-based Sales organization.
• Experience developing job aids, discussion guides, reinforcement tools, Sales play support, or role-based education materials.
• Familiarity with adult learning principles, instructional design, sales methodologies, or reinforcement strategies.
• Experience supporting product launches, go-to-market initiatives, pilots, or change efforts.
• Familiarity with CRM, learning, enablement, or knowledge management platforms.

Compensation: $90,000 - $105,000 base salary + annual bonus

This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.

Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work

Our Company Values

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term.

We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud of our Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.

California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Play the video below to learn more about our Company culture.