Sales Enablement Communications Specialist

Us Bank; Chicago (IL); Hybrid; USD 93,000 - 109,000; Full time

Benefits offered by this job

Healthcare benefits

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Sales Enablement Communications Specialist to develop and execute integrated communications for bankers and sales leaders.

The role emphasizes clear messaging, strong writing, and project management to translate complex concepts into actionable guidance across channels. The ideal candidate has 8–10 years of related experience, experience with employee communications or sales enablement programs, and a collaborative, results-driven mindset.

Qualifications

• Strong written and verbal communication skills; ability to simplify complex information.
• Experience creating multi-format communications for sales and employee education.
• Ability to manage multiple projects, deadlines, and stakeholder needs.

Responsibilities

• Develop internal communication plans aligned with business priorities and product launches.
• Write and edit newsletters, talking points, FAQs, videos, and sales support materials.
• Translate complex concepts into audience-focused messaging for sales teams.
• Track engagement and use feedback to improve future campaigns and resources.

Skills

Writing skills

Storytelling

Project management

Cross-functional collaboration

Communication excellence

Education

Bachelor’s degree

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Sales Enablement Communications Specialist develops and executes integrated communication programs that inform, engage, and activate bankers and sales leaders around key business priorities. This role creates clear, compelling, and actionable messaging that helps business banking sales teams understand what matters, why it matters, and what actions to take. The ideal candidate is a strong writer, storyteller, and project manager who can translate complex information into concise, audience-focused communications across a variety of channels while using data and employee feedback to improve communication effectiveness.

Key Responsibilities

Communication Planning & Alignment

• Develop internal communication plans that support business priorities, product launches, new initiatives, best practices, and sales team readiness.
• Translate business objectives into clear communication approaches that define the right message, audience, channel, and timing.
• Gather input from leaders and cross-functional teams to ensure communications are aligned, accurate, and ready for execution.

Content Development & Storytelling

• Write and edit clear, actionable communications across channels, including newsletters, talking points, FAQs, videos, and sales support materials.
• Translate complex concepts into audience-focused messaging that helps sales teams understand priorities and take action.
• Develop compelling narratives, leader toolkits, and resources that reinforce business priorities and drive sales team engagement.
• Ensure communications are accurate, engaging, and aligned with corporate brand standards, tone, and approval requirements.

Execution, Measurement & Continuous Improvement

• Manage timelines, deliverables, approvals, calendars, project plans, and tracking tools to support timely execution.
• Monitor performance using engagement metrics, feedback, surveys, and other indicators.
• Analyze results and recommend ways to improve communication effectiveness, employee engagement, reach, and impact.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically eight to 10 years of related experience

Preferred Skills/Experience

• Experience developing and executing employee communications, sales enablement communications, or related communication programs.
• Strong written and verbal communication skills, with the ability to make complex information simple, clear, and actionable.
• Experience creating communications across multiple formats, such as sales resources, employee education, leader updates, presentations, or videos.
• Strong organizational skills with the ability to manage multiple projects, deadlines, approvals, and stakeholder needs in a fast-paced environment.
• Ability to tailor messages for different audiences and translate business priorities into clear employee-facing content.
• High attention to detail, quality, accuracy, and consistency.
• Collaborative, flexible, service-oriented, and results-driven.
• Experience supporting communications for sales teams, frontline employees, product launches, change initiatives, or revenue-focused campaigns.
• Comfort working with cross-functional partners, including business leaders, sales teams, marketing, training, risk, compliance, technology, and external suppliers.
• Ability to use feedback, engagement results, or communication metrics to improve future campaigns and resources.
• Passion for creativity, continuous improvement, and helping employees understand and act on important business priorities.
• **The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.