Sales Enablement Analyst - USA

sunday; Miami (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Stock options

Free vacation policy

Health insurance for you and children

Location-based benefits

Job summary

sunday is hiring a Sales Enablement Analyst to be the on-the-ground coaching and training arm of our US Sales organization. You'll run training, coach sellers, identify performance gaps, create practical enablement materials, and bring product and sales messaging to life in the field.

You’ll work especially closely with SMB and mid-market sellers serving restaurant operators. You will not be expected to arrive with a perfect playbook.

Qualifications

• 2+ years in SMB or mid-market sales, sales enablement, training, operations, or similar seller-facing role.
• Experience in high-velocity environments where processes are built and improved.
• Strong communication and facilitation skills with actionable feedback.
• Practical coaching mindset and bias to action.
• Analytical use of performance data, call observations, and field feedback.

Responsibilities

• Support onboarding and ramp for new SDRs and AEs in the market, including training logistics and ramp reporting.
• Run live training sessions, workshops, mock pitches, roleplays, and objection-handling sessions.
• Conduct call reviews, shadowing, and coaching; translate gaps into coaching plans.
• Build and localize enablement materials such as decks, battlecards, FAQs, and talk tracks.
• Partner with local leaders and global enablement to prioritize needs and maintain a backlog.
• Use ramp data and feedback to identify trends and recommend targeted support.
• Help sellers understand sunday's products and evolving sales messaging.
• Support adoption of sales tools, CRM workflows, and new launches.
• Share local market insights to ensure content reflects real conversations.
• Document what works and measure the impact of enablement activities.

Skills

Sales enablement

Training delivery

Coaching

Communication

Analytics

Stakeholder management

Tools

CRM (Salesforce)

Learning management

Call recording tools

Job description

About Us

sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction. Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what's expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.

About The Role

We are hiring a Sales Enablement Analyst to become the on-the-ground coaching and training arm of our US Sales organization. You'll sit within sunday's global Sales Enablement function and work closely with local sales leaders and sellers. Your job is to help sales teams ramp faster, build stronger selling habits, and perform at their best. This is a hands-on individual contributor role: you’ll run training, coach sellers, identify performance gaps, create practical enablement materials, and bring product and sales messaging to life in the field. You’ll work especially closely with SMB and mid-market sellers serving restaurant operators. You will not be expected to arrive with a perfect playbook. Instead, you’ll learn the local sales motion, understand where individual sellers need the most support, and build simple, useful interventions that improve performance. Join early, grow fast, and shape the journey!

Key Responsibilities

• Support onboarding and ramp for new SDRs and Account Executives in your market, including training logistics, curriculum modules, certification tracking, and ramp reporting.
• Run recurring live training sessions, workshops, mock pitches, roleplays, and objection-handling sessions that help sellers apply what they learn.
• Conduct call reviews, shadowing, and individual coaching; identify specific seller gaps and turn them into practical coaching plans.
• Build, localize, and maintain sales enablement materials such as pitch decks, battlecards, objection handlers, one-pagers, FAQs, talk tracks, and outreach resources.
• Partner with local sales leaders and the global enablement team to prioritize enablement needs and keep a structured backlog of actions.
• Use sales and ramp data, call-quality signals, and feedback from the field to identify trends and recommend targeted support.
• Help sellers understand sunday's products, customer value propositions, restaurant use cases, and evolving sales messaging.
• Support adoption of sales tools, coaching platforms, CRM workflows, sales methodologies, and new product or process launches.
• Share local market insights with the global enablement function so content and training reflect real customer conversations.
• Document what works, measure the impact of enablement activity, and continuously improve the way sellers are trained and supported.

What success looks like

After 30 days, you will have built relationships with local sales teams, completed a needs assessment, established a training and coaching rhythm, delivered initial enablement sessions, and created a baseline of ramp and seller-performance signals.

After four months, you will be running recurring coaching and training programs, contributing to faster seller ramp, improving adoption of enablement content and tools, and demonstrating measurable progress in seller readiness and sales-quality indicators.

About You

Must-haves

• 2+ years of experience in SMB or mid-market sales, sales enablement, sales training, sales operations, or a similar seller-facing role.
• Experience working in a high-velocity, hands-on environment where processes are still being built and improved.
• Strong communication and facilitation skills: you can explain a concept simply, deliver actionable feedback, and keep a group engaged.
• A practical coaching mindset: you enjoy helping people improve and can adapt your approach to different sellers.
• Analytical rigor: you can use performance data, call observations, and field feedback to identify gaps and prioritize interventions.
• Excellent organization and follow-through across multiple training sessions, content projects, and coaching needs.
• Ownership and bias to action: you are comfortable taking initiative without waiting for a perfect process or complete information.
• Ability to work directly with local operators, owners, GMs, and other SMB/MM stakeholders, or a strong desire to learn this customer environment.

Strong preferences

• Experience in restaurant technology, hospitality technology, payments, POS, ordering, or a related category.
• Experience selling to or supporting sellers serving restaurants, hospitality businesses, or other fast-moving local operators.
• Experience with sales coaching, onboarding, call reviews, mock pitches, roleplays, objection handling, or certification programs.
• Experience working in a Series B-D or similarly fast-sc scaling company.
• Familiarity with sales tools, call-recording platforms, CRM reporting, and sales methodologies.

What We Offer

• A competitive salary + Stock Options
• Free Vacation Policy
• 100% Employer-Covered Health Insurance for you and your children
• Specific benefits based on location (the job is available in sunday's core US metros: Dallas, Miami, New York, Chicago, Atlanta, or Los Angeles).

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).