Sales Effectiveness Senior Analyst - Global Health Benefits - Remote

Cigna Health and Life Insurance Company; Delaware; Hybrid; USD 64,000 - 106,000; Full time

Benefits offered by this job

Medical, vision and dental benefits

401(k) plan with employer match

Paid time off and holidays

Job summary

The Cigna Group is seeking a Sales Support professional to help the North American Sales for Cigna Global Health Benefits. You will blend sales support, data analysis and cross-functional coordination to strengthen proposals and support new business.

Reporting to the Sales Administration Manager, you will build strong partnerships, manage multiple priorities in a fast-paced environment, and help deliver a smooth client experience while advancing market initiatives and process improvements.

Qualifications

• At least 2 years of experience in administrative, sales support or a related role.
• Strong organizational and time-management skills, with the ability to manage multiple priorities, work independently and meet deadlines in a fast-paced environment.
• Analytical and research skills, sound judgment and close attention to detail.
• Clear written and verbal communication skills, including strong proofreading abilities.
• Experience using Salesforce or another customer relationship management system.
• Bachelor's degree in business, office administration or a related field.
• Experience using Microsoft Outlook, Word, Excel and PowerPoint.

Responsibilities

• Partner with Sales representatives to prepare and submit accurate new-sale quotes, including package and group benefit quotations in coordination with Underwriting.
• Create clear, client-focused proposals and tailored sales presentation materials that communicate value and reflect prospect needs.
• Coordinate the new-business implementation process with internal and external partners, helping ensure client intent is captured and supporting a strong client experience.
• Respond to prospect and broker inquiries with Sales representatives, resolve issues and connect partners to the right information and resources.
• Prepare and send applications and supporting documents to clients, then coordinate with operational teams through new-business installation.
• Maintain accurate new-business and existing-client growth information in Salesforce, and produce standard and customized reports that support decisions.
• Use enterprise tools, quality standards and sales best practices to complete ad hoc analysis, identify insights and support operational priorities.
• Build productive relationships across teams to gather information, solve problems and move work forward.
• Contribute to market projects and process improvements identified by the Sales Administration Manager.

Skills

Organizational skills

Time management

Analytical skills

Communication skills

Education

Bachelor's degree in business, office administration or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Help the North American Sales for Cigna Global Health Benefits team turn information into action and deliver a smooth experience for prospects, brokers and clients. Reporting to the Sales Administration Manager, you will combine sales support, data analysis and cross-functional coordination to strengthen proposals, support new business and improve client outcomes. This role is ideal for an organized, curious professional who enjoys solving problems, building strong partnerships and helping a fast-moving sales team succeed.

Responsibilities

• Partner with Sales representatives to prepare and submit accurate new-sale quotes, including package and group benefit quotations in coordination with Underwriting.
• Create clear, client-focused proposals and tailored sales presentation materials that communicate value and reflect prospect needs.
• Coordinate the new-business implementation process with internal and external partners, helping ensure client intent is captured and supporting a strong client experience.
• Respond to prospect and broker inquiries with Sales representatives, resolve issues and connect partners to the right information and resources.
• Prepare and send applications and supporting documents to clients, then coordinate with operational teams through new-business installation.
• Maintain accurate new-business and existing-client growth information in Salesforce, and produce standard and customized reports that support decisions.
• Use enterprise tools, quality standards and sales best practices to complete ad hoc analysis, identify insights and support operational priorities.
• Build productive relationships across teams to gather information, solve problems and move work forward.
• Contribute to market projects and process improvements identified by the Sales Administration Manager.

Qualifications

• At least 2 years of experience in administrative, sales support or a related role.
• Strong organizational and time-management skills, with the ability to manage multiple priorities, work independently and meet deadlines in a fast-paced environment.
• Analytical and research skills, sound judgment and close attention to detail.
• Clear written and verbal communication skills, including strong proofreading abilities.
• Working knowledge of Microsoft Outlook, Word, Excel and PowerPoint.
• A high level of accountability, initiative and commitment to responsive service.
• Preferred Experience supporting a Sales team or working in the group insurance business.
• Experience using Salesforce or another customer relationship management system.
• Bachelor's degree in business, office administration or a related field.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 63,600 - 106,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

Benefits

• At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.