Sales-Driven CSR with Flexible Hours & Tuition Help

Waterway Gas & Wash Company; Cleveland (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free car washes

Fuel and retail store discounts

Tuition assistance up to $4k/year

Advancement and cross training

Flexible scheduling

Job summary

Waterway Gas & Wash Company in Parma is seeking energetic Customer Service Associates to engage customers at the Parma location and drive sales of car wash services, memberships, and retail items. You will work in a fast-paced, friendly team environment with a focus on customer satisfaction and ongoing development.

Flexible scheduling includes daytime, evening, mid-week and weekend shifts to fit your availability, with opportunities for training and advancement.

Qualifications

• Be friendly and engaging.
• No experience required; experience in customer service, retail, or sales preferred.
• Meet local/State health code requirements for soda fountain and food service/sales; and age requirements for tobacco/alcohol sales where applicable.

Responsibilities

• Provide excellent and timely customer service to create a pleasant experience for customers.
• Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals.
• Maintain a safe, clean and organized environment in outdoor and indoor areas.
• Keep convenience store merchandise stocked and organized, displays clean and well presented; take inventory as directed by management.
• Maintain POS transaction integrity and use all transaction technology including tablets and payment terminals.
• Follow Waterway policies, procedures, and safety instructions.

Skills

Customer service

Sales

Communication

Tools

POS system

Tablets

Job description

Waterway Gas & Wash Company in Parma is seeking energetic Customer Service Associates to engage customers at the Parma location and drive sales of car wash services, memberships, and retail items. You will work in a fast-paced, friendly team environment with a focus on customer satisfaction and ongoing development.

Flexible scheduling includes daytime, evening, mid-week and weekend shifts to fit your availability, with opportunities for training and advancement.