Sales Director

Livingston Street Capital, LLC; Vancouver (WA); On-site; USD 110,000 - 160,000; Full time

Job summary

Vancouver Pointe is seeking an experienced Sales Director to lead occupancy growth and build lasting relationships with residents, families, and community partners. You will own the full sales journey, conduct tours, and collaborate with marketing to create engaging events.

The role focuses on delivering exceptional customer experiences, exceeding sales targets, and acting as a trusted ambassador for the community.

Qualifications

• Proven success in consultative sales, preferably in independent living contexts.
• Excellent relationship-building and networking abilities.
• Strong communication and presentation skills.
• Organizational skills to manage multiple priorities.

Responsibilities

• Own the full sales journey—from initial inquiry to move-in.
• Meet and exceed occupancy and revenue goals through strategic sales execution.
• Conduct engaging community tours and personalized consultations.
• Build trust with prospective residents and families by understanding their needs.
• Create exceptional experiences that turn prospects into residents.
• Develop and maintain strong referral partnerships with healthcare and senior service professionals.
• Represent Vancouver Pointe at networking events and community functions.
• Manage the sales pipeline using CRM tools and maintain accurate records.
• Monitor sales metrics and implement strategies to improve conversion rates.
• Plan and host marketing events, seminars, and open houses to generate qualified leads.

Skills

Consultative sales

Relationship-building

CRM platforms

Microsoft Office

Networking

Communication skills

Presentation skills

Self-starter

Education

Bachelor's degree

Tools

Yardi CRM

Job description

Do you thrive on building relationships, surpassing sales goals, and making a meaningful impact in people's lives? At Vancouver Pointe, we believe retirement should be one of life's most rewarding chapters. Our vibrant Independent Living community empowers older adults to live independently, while enjoying meaningful connections, engaging experiences, and exceptional service.

We're looking for an experienced, relationship-driven Sales Director who is passionate about helping seniors and their families navigate one of life's most important decisions. If you're a consultative sales professional who thrives on building relationships, creating community partnerships, and exceeding goals, we'd love to meet you.

Description

Responsibilities

Drive Occupancy & Sales Success

• Own the full sales journey—from initial inquiry to move-in.
• Meet and exceed occupancy and revenue goals through strategic sales execution.
• Conduct engaging community tours and personalized consultations.
• Build trust with prospective residents and families by understanding their needs and recommending the lifestyle that's right for them.
• Create exceptional experiences that turn prospects into enthusiastic residents.

Build Relationships That Grow the Community

• Develop and maintain strong referral partnerships with healthcare professionals, senior service organizations, financial planners, real estate professionals, and other community partners.
• Conduct regular outreach and business development visits throughout the local market.
• Represent Vancouver Pointe at networking events, community presentations, and industry functions.
• Become a trusted ambassador for the community.

Lead Management & Sales Excellence

• Manage the sales pipeline using CRM tools to ensure timely follow-up and consistent communication.
• Maintain accurate prospect records and reporting.
• Monitor key sales metrics and identify opportunities to improve conversion rates.
• Execute follow-up strategies that keep prospects engaged throughout their decision-making journey.

Marketing & Community Engagement

• Plan and host engaging marketing events, educational seminars, open houses, and referral appreciation events.
• Collaborate with the marketing team to develop campaigns that increase brand awareness and generate qualified leads.
• Provide input on marketing materials, digital content, and community messaging.

Deliver an Outstanding Customer Experience

• Respond promptly and professionally to all inquiries.
• Provide knowledgeable guidance on pricing, services, amenities, and lifestyle options.
• Ensure every interaction reflects our commitment to hospitality, compassion, and exceptional service.

Requirements

• Proven success in consultative sales- preferably in an Independent Living environment- with a track record of meeting or exceeding goals.
• Outstanding relationship-building and networking skills.
• Excellent communication and presentation abilities.
• Strong organizational skills with the ability to manage multiple priorities.
• A self-starter who thrives in a fast-paced, goal-oriented environment.
• Experience using CRM platforms and Microsoft Office.
• A genuine passion for serving older adults and their families.

Preferred Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience).
• Five or more years of successful sales experience.
• Experience in senior living, hospitality, healthcare, real estate, or other relationship-based sales environments preferred.
• Experience with Yardi CRM or similar sales management platforms is a plus.