Sales Director

Third-Party Job Posts; San Juan (PR); Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Remote-first policy

PTO (paid time off)

Parental leave

Home office stipend

Professional development

Job summary

Cloudbeds is seeking a Sales Director to accelerate growth among independent hotels and hotel groups, focusing on new client acquisition as a hunter. Leverage your network and expertise in hospitality tech to drive high-value ARR with Cloudbeds' AI-powered platform.

You will own the sales strategy, deliver forecasts, and represent Cloudbeds at industry events while collaborating with product and marketing to refine propositions. 5+ years in consultative sales and Salesforce proficiency are key.

Qualifications

• 5+ years of experience as a top-performing sales professional, using a highly consultative approach.
• Deep understanding of the mid-market hotel ecosystem with a proven track record of selling to independent hotels and hotel groups, driving ARR growth.
• Expertise in hospitality technology, with a passion for helping hotels thrive through innovative solutions.
• Strong business acumen, exceptional negotiation skills, and a consultative sales approach.
• Proven success in building pipelines independently, without BDR/SDR support.
• Experience with long-term pipeline management in Salesforce CRM.
• Exceptional communication and listening skills.
• Alignment with Cloudbeds’ core values.

Responsibilities

• Build and execute a sales strategy targeting independent hotels and groups to drive revenue and expand Cloudbeds' presence.
• Deliver on sales forecasts to ensure ambitious goals are met.
• Conduct exceptional virtual client presentations that articulate Cloudbeds’ value proposition.
• Represent Cloudbeds at major industry events as a brand ambassador and connect with potential clients.
• Provide valuable field feedback to sales leadership, product, and marketing teams.
• Cultivate strong post-sale relationships that lead to referrals.

Skills

Sales Leadership

Hospitality technology

CRM Salesforce

Negotiation

Pipeline development

Communication

Multilingual English/Spanish

Tools

Salesforce CRM

Job description

Colombia; Costa Rica; Guatemala; Mexico; Panama

What Makes Cloudbeds Unique

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.

How You'll Make an Impact:

As aSales Director, you will play a pivotal role in Cloudbeds' growth, leveraging your extensive network and deep understanding of the large independent hotels and Hotel Groups landscape to drive high-value ARR and expand our brand. Your expertise in hospitality technology will be essential as you build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. This is a hunter role focusing on acquiring new clients.

Our Sales Team:
The Sales team is driven by the opportunity to build strong relationships, solve customer challenges, and drive business growth.

People who excel on our team are goal-oriented, adaptable, and effective at delivering results, and passionate about spreading all the innovation behind our product to different types of customers.

What makes us special is our ability to stay connected and motivated, no matter where we are. Through open communication, teamwork, and a shared commitment to success, we support each other and celebrate wins together—because when one of us succeeds, we all do.

What You Bring to the Team:

• Build and execute a sales strategy targeting independent hotels and groups, identifying opportunities to drive revenue and expand Cloudbeds' presence.
• Deliver on your sales forecasts to ensure that we hit our ambitious goals
• Conduct exceptional virtual client presentations that clearly articulate Cloudbeds’ value proposition
• Represent Cloudbeds at major industry events, serving as a brand ambassador and building connections with potential clients and influencers.
• Provide valuable feedback from the field to sales leadership, product, and marketing teams.
• Cultivate strong post-sale relationships (NOT Account Management; that’s another team) that lead to happy clients and fuel valuable referrals.

What Sets You Up for Success:

• 5+ years of experience as a top-performing sales professional, using a highly consultative approach.
• A deep understanding of the mid-market hotel ecosystem with a proven track record of successfully selling to independent hotels, Hotel Groups and driving ARR growth
• Expertise in hospitality technology, with a passion for helping hotels thrive through innovative solutions.
• Strong business acumen, exceptional negotiation skills, and a consultative sales approach.
• Proven success in building pipelines independently, WITHOUT BDR/SDR support
• Expertise in Salesforce CRM and experience with long‑term pipeline management
• Exceptional communication and listening skills
• Alignment with Cloudbeds’ core values

Bonus Skills:

• Good knowledge of PMS technology
• Multilingual capabilities (English and Spanish are required)
• Experience in the hospitality or lodging industry

Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.

What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

• Winner – Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer

Everyone is Welcome - A Culture of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at [phone] or via email at [e-mail] . Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.