Sales Director

Primrose-Retirement-Communities; Findlay (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO (Paid Time Off)

Medical Insurance Plans

EAP

Job summary

Primrose Retirement Communities in Findlay, OH seeks a Sales Director to grow occupancy by managing the community's sales program. You will assess prospective residents' needs, conduct face-to-face visits with residents and families, and perform consistent follow-ups with referrals.

The role emphasizes income-producing activities, CRM usage, and collaboration with other departments, while delivering compassionate support to seniors and their families.

Qualifications

• Bachelor's degree in marketing or related field or equivalent experience
• Experience in senior living or sales is preferred
• Ability to build meaningful relationships with residents and families

Responsibilities

• Achieves and/or exceeds occupancy goals and sales quotas.
• Focuses on income-producing activities: making calls, setting appointments, events, outreach, and follow-up with prospects and referral sources.
• Uses CRM systems to record follow-ups and visits with prospective residents and families.
• Conducts team training on inquiry process, on-site visits, and customer service.

Skills

Sales experience

Relationship building

Communication skills

Senior living experience

Education

Bachelor's degree in marketing or related field

Job description

Primrose Retirement Communities began over 30 years ago with a simple mission - to honor our seniors by offering a variety of healthy, happy lifestyle options.

By getting the right people on the team at all levels of the organization and by making work fun, we will create a culture where the best people will want to work, residents will want to live, and the core values of Accountability, Relentless Improvement, Embrace Change, Respect and Passion are embraced.

What we offer:

• PTO (Paid Time Off)
• Various coverage levels for Medical, Dental, and Vision Insurance Plans
• Employee Assistance Program (EAP)

And best of all, you get to work with our amazing STAFF and RESIDENTS !

Primrose Retirement Communities is hiring for a Sales Director to be responsible for increasing occupancy by managing the sales program within the community. The Sales Director works daily to advance the Primrose Mission by evaluating prospective residents’ needs and wants and completing customized follow ups, conducting face‑to‑face visits with prospective residents and their family members, and conducting consistent outreach and developing relationships with referral sources.

More about the position responsibilities:

• Achieves and/or exceeds budgeted occupancy goals and sales quotas.
• Focuses 90% of time on income producing activities: making calls, setting appointments, creative planning, events, outreach, and additional follow up with prospects, family members, and referral
• Utilizes the Primrose sales systems and processes when conducting inquiry calls, onsite visits, home visits, and follow up activities with prospective residents and their families daily.
• Records follow up activities with prospective residents, their families, and referral sources in CRM database.
• Conducts consistent team training on the inquiry process, onsite visits, and customer service.

What we're looking for:

• Bachelor’s degree in marketing or related field preferred or equivalent experience
• Previous senior living or sales experience preferred
• Passion to serve as an advisor to seniors and their families
• Ability to overcome concerns and develop meaningful relationships with prospective residents and their family members
• Willingness to work productively with other departments and Home Office staff
• Self‑motivated and goal‑oriented
• Demonstration of ability to establish long‑term relationships
• Willingness to engage in consistent one‑on‑one conversations with referral sources
• Able and willing to work flexible hours to meet customers’ schedule