Sales Development Representative, SMB

RAMP; New York; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Job summary

Ramp is hiring an SMB Sales Development Representative to be an early contact point for prospective customers. You will research, engage, and qualify finance leaders at growing businesses, building prospecting and discovery skills through structured training and feedback.

This foundational role offers a path to develop outbound sales capabilities with coaching, metrics-driven targets, and exposure to Ramp’s revenue engine. Ramp supports growth with structured training and advanced tools.

Qualifications

• Strong written and verbal communication is essential.
• Curiosity about business challenges and how finance teams operate.
• Comfort in a fast-paced, high-volume environment with repetition and feedback.
• A builder mindset: identify friction, implement improvements, learn from results.
• Demonstrated coachability and willingness to ask for help and improve.
• Practical AI fluency and good judgment when using tools to improve work quality.
• Genuine interest in starting a sales career and building outbound skills.

Responsibilities

• Source new sales opportunities through inbound qualification and outbound outreach.
• Research companies, prioritize accounts, and identify the right prospects to contact.
• Build multi-channel campaigns that create conversations with finance leaders.
• Qualify prospects through consultative discovery and uncover business challenges.
• Explain how Ramp helps finance teams simplify spend management and gain visibility.
• Maintain accurate prospect data in Salesforce and other tools.
• Use AI thoughtfully to improve research and personalization; validate outputs.
• Use data and feedback to improve performance and generate qualified pipeline.

Skills

Strong written and verbal comm

Curiosity about business challenges

Adaptability to fast-paced environment

Builder mindset

Coachability

Practical AI fluency

Interest in starting a sales career

Tools

Salesforce

CRM familiarity

Job description

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

Ramp’s Sales organization is looking for self-motivated teammates who are excited to learn the craft of outbound selling and help accelerate our growth. As an SMB Sales Development Representative, you will be an early point of contact for prospective customers by researching, engaging, and qualifying finance leaders at growing businesses.

This is a foundational sales role for early-career talent. You will build prospecting, discovery, messaging, and account-prioritization skills through structured training, coaching, feedback, and repetition.

What You’ll Do

• Source new sales opportunities through inbound qualification and outbound outreach.

• Research companies, prioritize accounts, and identify the right prospects to contact.

• Build thoughtful phone, email, and multi-channel campaigns that create relevant conversations with finance leaders.

• Qualify prospects through consultative discovery and uncover business challenges before positioning Ramp.

• Clearly explain how Ramp can help finance teams simplify spend management, reduce manual work, and gain visibility and control.

• Maintain accurate prospect and activity data in Salesforce and other sales tools.

• Use AI and other tools thoughtfully to improve research, personalization, and workflow efficiency; validate outputs before using them.

• Use coaching, data, and feedback to improve performance and contribute qualified pipeline.

What You’ll Need

• Strong written and verbal communication skills, with the ability to communicate clearly and concisely.

• Curiosity about business challenges and how finance teams operate.

• Comfort in a fast-paced, high-volume environment that includes repetition, feedback, and rejection.

• A builder mindset: you spot friction, create simple improvements, learn from results, and adapt quickly.

• Demonstrated coachability and willingness to ask for help, practice, and improve.

• Practical AI fluency and sound judgment when using tools to improve work quality and speed.

• A genuine interest in beginning a sales career and building foundational outbound skills.

Nice to Haves

• Customer-facing, sales, fundraising, service, or leadership experience.

• Experience working toward goals, metrics, or performance targets.

• Familiarity with CRM, outreach, or productivity tools.

• Exposure to a high-growth or ambiguous environment.

• Interest in finance operations, spend management, or B2B technology.

Benefits available to all full-time Ramp employees (Global)

• Flexible PTO

• Centralized home-office equipment ordering

• Health and wellness stipend

• Budget for intra-office travel

• Weekly coffee stipend

United States

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

• One Medical annual membership

• 401(k), including employer match on contributions made while employed by Ramp

• Fertility HRA (up to $10,000 per year)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

• Pet insurance

• In-office perks: lunch, snacks, drinks, and more

• Relocation expense coverage to NYC or SF (if needed)

Canada

• Group medical, dental, and vision coverage through Sun Life

• Life, AD&D, and disability coverage

• Fertility drug coverage (up to $4,000 lifetime)

• Group Retirement Plan with employer match (RRSP + DPSP)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

• Employee Assistance Program and virtual care through Lumino Health

United Kingdom

• Private medical insurance through Freedom Elite

• Virtual GP and at-home care via eMed x Livi

• Workplace pension through Penfold, with salary sacrifice option

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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