Sales Development Representative-On Site.

careersus-teleperformance; United States; On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Career growth opportunities

Employee assistance programs

Job summary

Teleperformance in Las Vegas, NV is seeking a Sales Development Specialist on-site. You will be the primary contact for clients, handling inbound and outbound communications and driving early sales engagement.

This SDR role is 100% outbound, focusing on identifying and qualifying leads, scheduling handoff meetings, and hitting daily KPIs using CRM tools with marketing collaboration. Join a fast-paced team focused on delivering exceptional experiences.

Qualifications

• 6–12 months experience in B2B outbound calling.
• Fluent in English with strong written communication.
• Familiarity with financial services markets is preferred.
• Experience with CRM tools.
• Ability to work independently and meet aggressive targets.

Responsibilities

• Conduct high-volume outbound prospecting via phone and email.
• Generate leads.
• Build and enrich data from target account lists.
• Maintain accurate activity records and dispositions of leads.
• Collaborate with marketing and sales enablement teams to refine messaging.
• Participate in weekly KPI reviews and coaching sessions.
• Participate in daily huddles and track progress against metrics.

Skills

Outbound calling

Lead generation

KPI tracking

Written communication

Verbal communication

Independence

Tools

CRM tools

Job description

Overview

This position will be located on-site in Las Vegas, Nevada.

As a Sales Development Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include

• TP offers benefits to you and your family.
• Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
• We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
• We offer benefits and tools to help our team members and their families for their financial future.
• This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Your Career Starts Here

Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences.

Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit.

We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter!

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Application Deadline: Ongoing until positions are filled.

For other opportunities, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Responsibilities

Your Responsibilities

Role Overview

As a SDR (Sales Development Representative) inpipeline generation program, you willbe responsible foridentifying, engaging, and qualifying leads across target accountsin existing customer base. This roleis 100% outbound and will be working to qualify opportunities and schedule handoff meetings to transfer the client.

Key Responsibilities

• Conduct high-volume outbound prospecting via phone, and email.
• Generate Leads
• Build and enrich data from target account (existing customer) lists using approved tools.
• Maintain accurate records of activity and disposition leads recording the outcomes of outreach.
• Collaborate with marketing and sales enablement teams to refine messaging.
• Participate in weekly KPI reviews and performance coaching sessions.
• Participate in daily huddles and track performance towards progress metrics.

Performance Metrics

• Daily dials and emails
• Monthly qualified meetings booked
• Lead-to-opportunity conversion rates
• Pipeline value generated

Qualifications

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications

• 6 -12 Monthsexperience in B2BOutbound Calling environments
• Fluent in English and strong written English communication skills
• Familiarity withFinancial Servicesmarkets andindustry best practices stronglypreferred
• Experience with CRM tools
• Strong written and verbal communication skills
• Ability to work independently and meet aggressive targets

Training & Enablement

• Onboarding includes product, industry, andsalescoaching
• Ongoing training via enablement programs and QA feedback loops

BEST Skills

• Process Excellence
• Collaboration
• Communication
• Emotional Intelligence
• Open-Mindedness
• Critical Thinking
• Solution Orientation
• Entrepreneurship
• AI Proficiency
• Data Literacy