Sales Development Representative - MailChimp

MarketStar; Salt Lake City (UT); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Mental health program

Paid Time Off

Paid medical leave

Education reimbursement

401k match

Healthcare coverage

Job summary

MarketStar is seeking a Sales Development Representative for MailChimp in Salt Lake City, offering a hybrid, full-time role. You will identify and qualify sales opportunities, manage inbound/outbound communications, and route leads to the appropriate sales team across channels.

This position targets a growing SaaS client and provides structured learning and career development. Ideal candidates have 1 year in tech/software sales, strong communication, and a customer-centric mindset.

Qualifications

• 1 year business sales experience (tech/software a plus).
• Strong communication skills, both verbal and written.
• Customer-focused with a solution-oriented mindset.

Responsibilities

• Lead qualification through inbound channels and form/chat requests.
• Objection handling and routing leads to the appropriate sales agent.
• Engage customers with courtesy and tailor information for handover to inside sales.
• Collaborate with sales on lead quality and conversion KPIs.

Skills

1 year business sales experience

Strong communication

Customer-centric mindset

Job description

Sales Development Representative - MailChimp*MarketStar uses its own and third-party cookies for security, analytic, and technical support purposes and to ensure that we give you the best experience on our website. For more information and to manage your cookie preferences, please review our* Cookie Policy*. To read more about personal data we collect, how we use it, and your choices related to your personal data, please review our* Privacy Policy*.*## Sales Development Representative - MailChimpApply: MarketStar SLC, UT - Hybrid: Full time: Posted Yesterday: R22766*If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.***About MarketStar:** In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! **About the Sales Development Representative - Mailchimp:** We are seeking an experienced sales development rep, eager to grow and develop their career in the tech space. You will be representing one of our key clients, a leading SaaS email marketing company. Your primary responsibilities will include identifying and qualifying potential sales opportunities, handling inbound and outbound communications, and efficiently directing leads to the appropriate sales team members across different channels. **Location:** Salt Lake City, UT - Hybrid **What Will You Do?** * Lead Qualification: Identify and qualify potential sales opportunities through inbound channels of communication.* Inbound Calls/Web Forms/Chat: Manage a channel across incoming calls, web forms and chat requests from existing or new customers. Gather necessary information while determining the nature of their requirement. Resolve queries through necessary content or redirect inbound requests to the necessary team.* Objection Handling: Effectively qualify and route leads or calls to the appropriate sales agent based on the nature of the inquiry or request, overcoming objections to move to the next phase of the sales process.* Customer/Rep Engagement: Provide excellent customer experience by addressing customer inquiries and concerns with courtesy, patience, and a customer-centric approach. Focus on customer requirements while providing a professional handover to inside sales reps.* Key Performance Indicators: Align to set of KPIs relevant to handling a volume of incoming lead while qualifying to a high standard.* Collaboration: With sales on lead quality and conversion. **What Will You Need to Succeed?** * 1 year business sales experience (tech/software a plus)* Motivated, positive professional keen to make an impact in a scaling business.* Strong communication skills, both verbal and written.* Excellent interpersonal skills and a customer-centric mindset.* Ability to work in a fast-paced environment while handling multiple tasks simultaneously.* Willingness to learn and adapt to new processes and procedures. **What We Offer:** In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: * Structured learning and career development programs* Mental health program* Generous Paid Time Off policy* Paid medical leave* Child/Dependent care reimbursement* Education reimbursement* 401k match, hardship loan program, access to financial wellness advisor* Comprehensive healthcare coverage including medical, dental, and vision ***Compensation Range: $40,000 - $45,000** **USD*** *The hourly pay for this position is $19.23 USD. This pay structure may also include a variable bonus component of $5,000 USD annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.* *MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at* [e-mail] *for assistance.*