Sales Development Representative, Inbound Team

WeWork; New York (NY); On-site; USD 50,000 - 100,000; Full time

Job summary

WeWork in New York City is seeking a Sales Development Representative to join our inbound team and help drive tours and lease conversions. This full‑time role reports to a National Inbound Manager and supports the Leasing Team with a hands‑on, results‑driven approach.

You will nurture leads, manage qualification, and collaborate with cross‑functional teams to meet ambitious occupancy goals while delivering exceptional customer service and a strong brand experience.

Qualifications

• Bachelor’s degree required.
• 1–2 years of sales experience in startups and/or entrepreneurial environments.
• Track record of sales in cold calling and emailing is helpful.
• Experience using CRM systems, particularly Salesforce, is highly desirable.

Responsibilities

• Work with a team of Sales Development Representatives.
• Nurture, develop, and handoff leads that result in booked tours/meetings with the Leasing Team.
• Carry out processes implemented by the National Inbound Manager.
• Provide regular updates to your team about objectives and processes.
• Develop and handoff leads through sales processes.
• Work with the SMB Strategy Team to achieve team goals.
• Work with automation platforms to input and track data.
• Own the sales process: inbound lead qualification, prospecting, pipeline building and opportunity identification.

Skills

Communication skills

Multitasking

Team player

Entrepreneurial spirit

Spanish language

Cold outreach

Sales experience

Education

Bachelor's Degree

Tools

Salesforce

Marketing automation

Job description

About Us

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.

About the Opportunity

WeWork is currently seeking a Sales Development Representative. This full‑time position is based in NewYorkCity and will report directly to a National Inbound Manager. This individual will be responsible for working with a successful Inbound team while helping to execute and achieve team sales goals. Our team is the front lines of the sales process, which is why we need individuals who understand and are passionate about the WeWork experience.

Responsibilities

• Work with a team of Sales Development Representatives
• Nurture, develop, and handoff leads that ultimately result in booked tours/meetings set with our Leasing Team
• Carry out processes implemented by the National Inbound Manager
• Provide regular updates to your team about objectives and processes
• Develop and handoff leads through sales processes
• Work with the SMB Strategy Team to achieve team goals
• Work with automation platforms to efficiently input and track data
• Own the sales process: inbound lead qualification, prospecting, pipeline building and opportunity identification
• You are a jack of all trades: you will do anything needed to support the Inbound team in order to achieve team goals
• Work towards/maintain 100% building occupancy through achieving booked tour goals/meetings set
• Communicate the WeWork brand and lifestyle to ensure the highest conversion rate of booked tours/meetings set
• Provide unmatched customer service to potential prospects to ensure an excellent start to their member experience

About You

• Bachelor’s Degree
• At least 1‑2 years of sales experience in startups and/or entrepreneurial environments
• Track record of sales in cold calling and emailing are helpful
• Comfortable using marketing automation platforms and CRM– Salesforce experience highly desirable
• Demonstrated experience in prospecting, developing, and handoff sales
• Experience in customer service and relationship building are highly desirable
• Experience working on a team and leading a team player mentality
• Strong work ethic and entrepreneurial spirit – WeWork is a key player in the future of workspace, meaning each employee will be given significant responsibility and autonomy. This will mean hard work, but will also mean much room for innovation in developing processes and/or programs that could benefit the company and create room for significant personal and career growth
• Excellent communication, writing, and presentation skills
• Exceptional organization skills and multi‑tasking skills
• Proficiency in Spanish is a plus

Compensation & Benefits

Base Pay and Incentive Compensation: $50,000 annual salary, plus variable incentive pay with on target earnings of $83,500. WeWork employees are eligible to participate in an incentive plan specific to their role, which sets forth the terms of the variable incentive pay and target earnings described above. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment.

Benefits: Full‑time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including:

• 20 days of PTO
• approximately 13 paid holidays
• 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave
• competitive healthcare benefits
• 401k plan
• life and AD&D insurance

Life at WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy‑related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

WeWork was founded in 2010 with the vision to create environments where people and companies come together, get inspired, and do their best work. Since then, we’ve become one of the leading global flexible space providers committed to delivering technology‑driven turnkey solutions, flexible spaces, and community experiences. Learn more about what we do.