Sales Development Representative, Inbound

miter; United States; Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Medical insurance

401(k) retirement plan

Flexible PTO

Parental leave

Learning & development

Office extras

Community events

Job summary

Miter is seeking an Inbound SDR to be the first touchpoint for contractors exploring our AI-driven HR, finance, and operations platform. You will respond quickly to inbound interests and qualify opportunities, partnering with Marketing and Account Executives to grow pipeline.

Successful candidates are highly organized, excellent communicators, and eager to build a long-term career in sales within a fast-growing, hybrid-work environment.

Qualifications

• No prior SDR experience required; transferable skills from college or athletics are a plus.
• Excellent written and verbal communication; able to make strong first impressions.
• Highly organized with the ability to manage high inbound lead volume.
• Grit, resilience, and a strong work ethic.
• Team player who can collaborate with marketing, sales, and leadership.

Responsibilities

• Be the first contact for inbound leads with rapid response times.
• Run qualifying and discovery conversations to surface pain and map to Miter modules.
• Articulate Miter's value and book qualified meetings for Account Executives.
• Follow up with leads who don't convert, across phone and email.
• Collaborate with Marketing on campaigns and track pipeline in Salesforce.

Skills

Strong written and verbal comms

Highly organized

Self-motivated

Team player

Relationship builder

Coachable

Inbound lead handling

Tools

Salesforce

Job description

A Better Built World

At Miter, we're on a mission to help construction contractors build with confidence. If we're successful, we'll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc.

For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s.

That's where Miter comes in. We're using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical , W.J. O'Neil , and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution.

This idea is resonating. Since we launched in 2021, we've grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we've raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we're just getting started.

About the Team & How We Work:

Our SDR team is the engine behind Miter's pipeline growth - and we're scaling it fast. As an Inbound SDR, you'll be the first to connect with contractors who raise their hand to learn more about Miter, responding fast and turning that interest into qualified pipeline. You'll work hand in hand with Marketing and Account Executives to make sure no opportunity slips through the cracks.

This is a high-impact seat with plenty of room to get creative. You'll help sharpen our qualifying and follow-up motions, tie prospect pain to the right Miter modules, and shape a repeatable inbound playbook as the product evolves - working alongside sales, marketing, and leadership to test new ideas and accelerate revenue growth.

As the first point of contact for many of our future customers, you'll set the tone for strong, lasting relationships and help contractors see the value of modern, industry-leading tools. We're committed to your growth: SDRs at Miter have a clear path into senior SDR roles, Account Executive positions, and beyond.

What You'll Do:

• Be the first point of contact for inbound leads - demo requests, content downloads, and marketing-sourced leads - responding with a time-to-touch under 15 minutes
• Run qualifying and discovery conversations to surface prospect pain and tie it back to the relevant Miter modules
• Communicate Miter's value proposition and business impact, booking qualified meetings (SALs) for Account Executives and managing clean handoffs
• Follow up persistently with every lead that no‑shows or doesn't self-book, re‑engaging across phone, email, and other channels
• Partner closely with Marketing on campaigns and lead quality, and own your activity and pipeline metrics in Salesforce

What You'll Need:

• No prior experience required - prior SDR work, cold calling, or transferable experience from college (athletics, leadership, part‑time sales) is a plus
• Highly organized - you can juggle a high volume of inbound leads and follow-ups, staying on top of every prospect without letting anything slip through the cracks
• Strong written and verbal communication - as the first point of contact at Miter, you're energetic, personable, and make a great first impression
• A natural relationship builder who partners closely with AEs, asks sharp questions, and stays genuinely curious about every prospect
• Self‑motivated and coachable, with a strong desire to build a long‑term career in Sales
• Grit, resilience, and a strong work ethic - you bring consistent energy and bounce back quickly from a "no"
• A true team player above all - you win as a team and lift up the people around you

Our Interview Process:

• Recruiter Screen
• Hiring Manager Interview
• Take Home Assignment
• Final Executive Interview

Our Benefits:

• Competitive Compensation: We offer competitive (well above "market") salary, commission, and equity packages.
• Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family's needs.
• 401(k) Retirement Plan: Company-matched contributions to help you plan for your future.
• Flexible PTO: Take the time you need to recharge and be your best self.
• Parental Leave: Generous 16‑week paid leave for all parents, including adoptive and foster parents.
• Learning & Development: We offer every employee an annual educational allowance to explore external professional development.
• Office Extras: Snacks, coffee, lunch, and commuter benefits for in‑office Mitosaurs.
• Community : Company‑wide and team‑specific off‑sites per year.

Hybrid vs. Remote Approach:

We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our Ne