Sales Development Representative II, Retention

Instacart; New York (NY); Remote; USD 46,000 - 62,000; Full time

Job summary

An innovative company is seeking a motivated Sales Development Representative II to join their dynamic team. This role focuses on generating new business opportunities and building relationships with advertisers. You'll have the chance to showcase your communication skills and sales expertise while working in a flexible environment that values your input. If you're ready to take your career to the next level and thrive in a fast-paced setting, this opportunity is perfect for you. Join us in transforming the grocery industry and making a difference in people's lives.

Qualifications

• Experience in sales or business development.
• Proven success in meeting sales targets and KPIs.

Responsibilities

• Develop and maintain relationships with advertisers.
• Conduct high-volume outbound calls and emails.
• Create sales collateral and case studies.

Skills

Sales Experience

Communication Skills

Organizational Skills

Project Management

Tools

Salesforce

Job description

Job Title: Sales Development Representative II, Retention at Instacart

Join us to apply for the Sales Development Representative II, Retention role at Instacart.

About Instacart

At Instacart, we are transforming the grocery industry. We believe everyone should have access to the food they love and more time to enjoy it together. We see exciting opportunities in the complexity of grocery delivery and aim to serve our community's varied needs. We provide an essential service for customers to get their groceries and household goods, while also offering flexible earnings opportunities for our Personal Shoppers.

We are building a team to advance our shopping cart and invite you to join us if you're ready to do the best work of your life.

Our Flexible Work Approach

Instacart is a Flex First team, allowing employees to choose where they work—whether from home, an office, or a favorite coffee shop—while staying connected through in-person events. Learn more about our flexible work policies.

Role Overview

As part of our growth, we are hiring Sales Development Representatives for our Brand Partnerships team. Your role will involve generating new business opportunities by identifying, contacting, and qualifying potential customers. We seek individuals with excellent communication skills, a strong work ethic, and a successful sales track record.

Team Responsibilities

• Develop and maintain relationships with advertisers, managing all sales cycle aspects.
• Conduct high-volume outbound calls, emails, and social selling activities.
• Create sales collateral, case studies, and tailored stories to showcase the benefits of Instacart's platform.
• Meet and exceed KPIs.
• Use SFDC and sales engagement tools to prioritize leads and engage brands.
• Maintain accurate contact mapping and track contact movements.
• Engage active advertisers to increase investments, leveraging industry knowledge.
• Standardize materials and processes to support scale.
• Deliver excellent customer experience through strong project management and proactive issue resolution.
• Collaborate with product teams on product improvements for ad scaling.

Candidate Profile

Minimum Qualifications

• Experience in sales or business development.
• Strong written and verbal communication skills.
• Proven success in meeting sales targets and KPIs.
• Excellent organizational and project management skills.
• Detail-oriented with a focus on quality.
• Ability to adapt in a fast-paced environment.

Preferred Qualifications

• Knowledge of advertising industry and CPG advertising.
• Familiarity with CRM and sales engagement tools like Salesforce.

Compensation and Benefits

This role is remote, with compensation dependent on location, and includes a Sales Incentive Plan. Review our remote work policy and benefits offerings on our website. Base salary ranges vary by state, e.g., $46,000–$62,000 USD depending on location.

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industry: Software Development