Sales Development Representative (Hybrid)

KnowBe4; Washington (District of Columbia); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company-wide bonuses

Employee referral bonuses

Tuition reimbursement

Certification reimbursement

Modern work environment

Job summary

KnowBe4 is looking for a Sales Development Representative to reach out and qualify prospects. Applicants should have excellent communication skills and familiarity with CRM tools.

The role is open to candidates located in the Washington DC area, and offers a fun, high-tech work environment with comprehensive benefits including bonuses based on sales targets.

Join KnowBe4 and help create safer organizations with leading security awareness training.

Qualifications

• Familiarity with IT Security practices is a plus.
• Must be highly organized and results-oriented.
• Experience with standard CRM tools is a plus.

Responsibilities

• Reach out to cold prospects via phone/email.
• Qualify prospects and pass them to Territory/Account Executive(s).
• Gauge interest of prospects in KnowBe4 products.

Skills

Verbal and written communications

Organizational skills

Computer skills

Experience with Gmail and Google Docs

Friendly phone voice

Persistence

Tools

CRM or Sales Tools

MS Office

Job description

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against deepfakes and emerging AI‑powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective; it requires us to protect our people, our data, and our planet.

Arlington positions open to candidates located in the Washington DC area.

The Sales Development Representative is responsible for reaching out to prospects, qualifying them and passing interested prospects to their assigned Territory/Account Executive(s).

About KnowBe4

We are the provider of the world's largest security awareness training and simulated phishing platform. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day.

Responsibilities

• Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
• Gauge the interest of prospects to qualify them as potential customers
• Pass the qualified and interested prospects to their assigned Territory/Account Executive(s)

Qualifications

• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Experience with a CRM or other Sales Tools a plus
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• Pleasantly persistent as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results‑oriented

Benefits

We offer company‑wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses—all in a modern, high‑tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

An applicant assessment and background check may be part of your hiring procedure.

EEO Statement

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.