Sales Development Representative - Chicago

DoorDash USA; Chicago (IL); On-site; USD 31,000 - 52,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Medical, dental, and vision benefits

Paid time off & sick leave

Job summary

DoorDash USA is seeking a Sales Development Representative (SDR) to be the first point of contact for hospitality operators exploring SevenRooms and DoorDash’s In-Store solutions.

You will research prospects, identify decision-makers, qualify interest, and secure meetings for field sales partners across your region, with a mix of in-office and remote work and travel as needed.

Qualifications

• 1+ year of experience in a sales or customer-facing role
• High-volume outbound or cold calling experience is a strong plus
• Strong written and verbal communication skills
• Familiarity with CRM tools like Salesforce and productivity tools such as Google Workspace

Responsibilities

• Identify, contact, and qualify hospitality operators and key decision-makers
• Conduct high-volume cold calls and email outreach to generate interest
• Collaborate with field sales to set meetings that move opportunities forward
• Maintain accurate records in Salesforce and internal tools for handoffs and reporting
• Develop and refine outreach messaging and discovery techniques

Skills

Sales experience

High-volume outreach

CRM (Salesforce)

Communication

Prospecting

Tools

Salesforce CRM

Google Workspace

Job description

About the Team

The In-Store Sales Development team at DoorDash supports and scales the SevenRooms platform by connecting hospitality operators with powerful tools to own guest relationships and streamline in-store operations. As part of DoorDash’s broader sales organization, this team plays a critical role in driving top-of-funnel growth and building strong, hyper-local relationships with restaurants across the U.S.

About the Role

As a Sales Development Representative (SDR), you’ll be the first point of contact for hospitality operators exploring SevenRooms and DoorDash’s In-Store solutions. You’ll own the early stages of the sales process — researching prospects, identifying decision-makers, qualifying interest, and securing meetings for field sales partners across your assigned region.

This role is ideal for someone who is energized by high-volume outreach, enjoys uncovering opportunities through conversation, and wants to build a strong foundation in sales. You’ll bring discipline and creativity to your outreach while gaining exposure to both inside and field sales motions within a fast-paced, growth-oriented environment.

You’ll work closely with Sales leadership and field sellers to ensure a smooth handoff of qualified opportunities, while building core skills in prospecting, discovery, and storytelling.

We expect this role to be flexible, with some time in office and some time remote. You will need the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business-related necessities.

You’re excited about this opportunity because you will…

• Prospect and qualify new merchants: Identify, contact, and qualify hospitality operators and key decision-makers through targeted outreach
• Drive high-volume outreach: Conduct consistent cold calling (including high daily dial volume) and email outreach to generate interest and book qualified meetings
• Partner with field sales: Collaborate closely with outside sales partners to set meetings that move opportunities forward
• Manage pipeline effectively: Maintain accurate and up-to-date records in Salesforce and internal tools to support clean handoffs and reporting
• Refine sales skills: Continuously improve messaging, discovery, and qualifying techniques through feedback and practice
• Build industry knowledge: Develop expertise in the SevenRooms platform, hospitality operations, and consultative selling

We’re excited about you because you have…

• 1+ year of experience in a sales or customer-facing role; high-volume outbound or cold calling experience is a strong plus
• Strong written and verbal communication skills, with the ability to spark engaging conversations
• Comfort working in a fast-paced, goal-driven environment with daily activity targets
• Strong organizational skills and attention to detail when managing leads and outreach
• Familiarity with CRM tools like Salesforce and productivity tools such as Google Workspace
• A proactive, coachable mindset with a desire to learn, adapt, and grow within a sales organization
• Interest in hospitality, restaurants, or technology-enabled services

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$14.98 — $25.20 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$31.30 — $46 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only