Sales Development Representative, Automattic for Agencies

Automattic Inc.; Mississippi; Remote; USD 65,000 - 160,000; Full time

Job summary

This innovative firm is seeking a motivated Sales Development Representative to join their dynamic team. In this high-growth role, you'll be responsible for generating leads through outbound campaigns, ensuring smooth handoffs to the sales team, and maintaining accurate records in the CRM. The ideal candidate is passionate about sales, possesses strong communication skills, and thrives in a goal-oriented environment. Join a diverse and distributed company committed to democratizing publishing and commerce, where your contributions can have a meaningful impact on agency success and client satisfaction.

Qualifications

• Strong passion for sales in a customer-first environment.
• Skilled in verbal and written communication with a focus on problem-solving.

Responsibilities

• Generate quality agency leads through outbound campaigns.
• Maintain records of interactions with leads in our CRM system.

Skills

Sales experience

Verbal communication

Written communication

Problem-solving

Social intelligence

Empathy

Goal-oriented

Coachable

Tools

CRM system

Job description

Sales Development Representative, Automattic for Agencies

Automattic for Agencies is dedicated to empowering agencies and developers to create outstanding WordPress websites and online experiences. We’ve combined world-class hosting, professional tools and plugins, and expert technical support from across Automattic’s product portfolio—all tailored to fuel agency success. Our mission is to foster a thriving ecosystem where agencies and studios can fully leverage our full platform capabilities to elevate their client offerings, streamline operations, and drive sustainable growth.

Our sales team is responsible for sourcing and converting leads into opportunities, and we’re looking for a results-oriented Sales Development Rep (SDR) to join us. This is a high-growth role designed to develop and launch people into a successful sales career in the tech industry.

Responsibilities:

1. Generate quality agency leads through outbound campaigns, including email, cold-calling, and social media outreach, introducing the Automattic for Agencies program.
2. Ensure a smooth handoff to the other members of the sales team by providing detailed background information and context on each opportunity.
3. Maintain records of interactions with leads in our CRM system to ensure accurate tracking.
4. Report on lead generation activities, conversion rates, and overall progress toward goals.
5. Collaborate with the sales and leadership teams to align on goals, share feedback from prospects, and refine the outbound process.
6. Consistently meet or exceed weekly and monthly activity targets, such as the number of calls made, emails sent, and meetings booked.

Requirements:

1. Strong passion for sales and helping to grow our business in a customer-first environment.
2. Are highly socially intelligent; easily able to understand, empathize, and connect with people.
3. Skilled at verbal and written communication.
4. Love solving problems and discovering opportunities to help people succeed.
5. Thrive in a goal-oriented and high-growth environment that achieves results.
6. Value being part of a dynamic team and having a clear impact on the business.
7. Coachable and eager to learn through constructive feedback.
8. A curiosity to learn new skill sets, new CMS tools, a new industry, and more about the prospective new customers you’ll be reaching out to.

We’re excited about you because you:

1. Have some sales experience and are looking to be involved in driving SDR strategy.
2. Are highly productive in a work-from-home environment.
3. Are confident conducting cold calls and facing objections.
4. Are empathetic and know that active listening is the key to becoming a great seller.
5. Welcome adversity because it drives you to achieve the results you know you can attain.
6. Motivated by your goal, the team, and your pursuit to always be better.
7. Are relentlessly hardworking. This is really all it takes to be a successful Sales Development Rep; we’ll teach you the rest!

We are currently prioritizing candidates who reside in North America.

Salary range: $65,000-$160,000 USD - Please note that salary ranges are global, regardless of location, and we pay in local currency.

We’re a distributed company with more than 1700 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.

If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to ensuring an accessible hiring process for all candidates.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.